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Reviews of Jacobs Mount Caravan Park

Campsite Search > UK > North East England > North Yorkshire > Scarborough > Jacobs Mount Caravan Park > Reviews

Jacobs Mount Caravan Park
Stepney Road
Scarborough
North Yorkshire   (Browse area)
YO12 5NL
Tel: 01723 584311
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Pitches: 140
Open: 01/03/2026 to 30/11/2026
           01/03/2027 to 30/11/2027

Rating: Average Review Score: 8/10 from 110 Reviews
                8/10 from 110 Reviews

 No Tents   Caravan Pitches   Motorhome Pitches   Small Campervans 
 No Glamping Units   No Statics for Hire   No Statics for Sale   No Seasonal Pitches 
 Electric Hookups   No Hardstandings   Fully Serviced Pitches   Show Full Facilities
Who's it for
 Families Welcome   Not Members Only   No Rallies   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   Washing Up   Bathroom 
 Baby Changing Facilities   Laundry On Site   Drinking Water   Disabled Friendly 
 Chemical Disposal   No Battery Charging   Gas Exchange   Recycling Facilities 
 No Kitchen Facilities   No Freezer / Fridge   No Motorhome Point   No Wifi Access 
 Shop On Site   Bar On Site   Restaurant or Cafe or Takeaway On Site 
Activities
 Kids Playground   TV Room   Games Room   Evening Entertainment 
 Fishing <5 miles   No Wild Swimming   Indoor Pool <5 miles   No Outdoor Pool 
 Horse Riding <5 miles   No Cycle Hire   Golf <5 miles   Tennis <5 miles 
 Beach <5 miles   Watersports <5 miles   No Boat Launch 
Other Features
 No Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport   No Dog Walk 

Reviews:  110 in total, now showing 16 to 30                 Previous 15          Next 15
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Date of Visit: July 2020 Unit:  Trailer Tent
Nights stayed: 2 Travelling as:  Family with young children
Reviewer: Fozzle83 5 reviews from this member

 Where to start- the welcome onto the site wasn't great we were met with really bad attitude and after a long journey with children's and dog it's the last thing you want to be greated with. I was accused of booking the wrong type of pitch. Had to request a map lucky I did because I was given no information as to where anything was.

Also no notice of deposit needed on booking for the electric, gate key and electric Cash only.

Then we arrived at our pitch. We got pitched next to the waste disposal and bins. The stench was unreal and my children kept on complaining how bad it was.

The second night the electricity went on and off several times the whole campsite not just our pitch.

We booked a pitch with electric and paid online got their and had to pay for our electric so makes no different on booking. Our electric with kids for two nights was a couple of quid my brother who booked up but couldn't be pitched with us had over a fiver bill and it was just his cool box on for the two nights. Something dodgy about the electric metres there maybe the showers need tokens I didn't know this till I spoke to other campers. When in the showers the token boxers are outside the showers and as soon as you put your token in it starts counting your seconds down and this is before you get undressed and sorted.

I don't feel the sanitizer was enough around site one inside the toilets only no where else.

Shop on site. 😳 Erm there was nothing in the shop it had tent pegs and some freddos.

All I can say is thank god it wasn't wasp time because that would have topped it off for me.

Such a shame very pricey site we won't be returning. 
via mobile


Date of Visit: August 2017 Unit:  Touring Caravan
Reviewer: DAZ248 9 reviews from this member

 decided to try this site because we have already stayed at their sister site in Filey twice. The site like Muston has serviced pitches, the pitches big enough for a caravan and awning on hardstanding and a grass area for your car. You do need heavy duty pegs though for the awning. On site shop and bar/restaurant but we didn't use but heard good reports. Barrier system operated via a swipe card (£10 deposit) and electric is on a meter (again a card) we used about a pound a day with extra fridge charging kids gadgets etc plus we used our own shower in the caravan so didn't seem bad. Showers were 40p a token but didn't use them. However toilet block was clean and always had hot water.

There is a kids play area but didn't seem to noisy.

Scarborough 2 miles away and plenty to do around the East Riding coast. Will return thought it was a fab site 


Date of Visit: August 2017 Unit:  Motorhome
Reviewer: Jesspekjon 12 reviews from this member

 I was a little apprehensive about visiting here after reading some of the previous reviews regarding hidden prices and the amount of space between pitches, however I'd already booked so thought we'd give it a go. I was a little confused about some of the previous reviews too as a lot of complaints were about the hidden charges regarding the electric meter card and the barrier card. The confusion being that all the prices are actually listed on there webpage so I can't work out how they are 'hidden', maybe people just not doing their homework. Anyway.

We arrived to a very large well kept site, the gentlemen in reception was very polite and took the time to explain where everything was and other information like directions into town etc.

The reception housed a very well stocked shop, anything from sweets the the kids to alcohol for the big kids. The site also has a pub/restaurant however I can't comment as we never visited, I did speak to some of the regular visitors who said the food was really good as well as the prices. There's also a large children's play area.

There are a number of elson points scattered around the site and our pitch was serviced which was a added bonus, the pitch itself was quite large and again very well kept (hard standing) with room for our motorhome and awning and still plenty of room for outside seating etc.

The shower block was very clean and looked newly refurbished. The showers run on tokens which are priced at 3 for £1, each token lasting 8 minutes. The token units are outside the cubicles which again I have read previous complaint about, we never saw the issue. You get 8 minute to get undressed and showered, if that's not enough time then use 2 tokens and have 16 minutes!

As for the electric card, my opinion is that it works a lot better than the electric being included in the price, we stayed for 2 nights and put £5 on the card, we used the kettle, extra coolbox, TV and then some. Our total usage was £2. 55 meaning we got a refund. The barrier card- it is a refundable £10 deposit, which I never have a issue paying on any site as I see it as extra security for my van and I can imagine that without the deposit people would just forget to hand them back in.

I really feel for campsites like these who work hard and get pulled down by customers looking for anything and everything to complain about. If you want 5 star treatment then you shouldn't own a caravan/motorhome.

This site is one of the nicest sites we've stayed on and I highly recommend it to anyone. We will definitely be back again soon as we loved to 2 mile walk in to Scarborough and the taxi back after one or three beers.

Thanks for a great weekend :-) 


Date of Visit: May 2017 Unit:  Touring Caravan
Reviewer: Mrh2000uk 7 reviews from this member

 First time at this site as our usual site as fully booked, will definitely return to this site again, absolutely loved it!

Level pitches, plenty of room and good shower blocks that were always clean despite it being a busy bank holiday weekend!

Good location and good bar on site. 


Date of Visit: April 2017 Unit:  Touring Caravan
Reviewer: Mnevin 3 reviews from this member

 Just returned from here and must say very disappointed.

1/ if your paying £31. 50 a night wouldn't expect to pay for electric as well

2/ showers pre paid on token you don't even get the water running all the time keep having to press a button

3/ toilet blocks absolutely freezing you get dressed very quickly in this place. The fan on the ceiling I think that they was last cleaned in 2000 because full of mould have they ever been cleaned I ask myself

4/ Not a lot of space between the vans

5/ cant believe how much they charge for extra guests or cars what's the difference if you have 4 staying instead of 2 after all we are paying for the water the electric and what's Jacobs mount providing nothing extra

Even have to pay vat on dogs ?

Which when you add the bill up they found it of to the nearest £ so they gain yet again.

This is a rip off site you might as well go on the club sites at these pricers

The one good thing nice meals in the very warm club house only place on the site what is warm I wonder why that is ?? 


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Tent pitches only, no electric hookups. Toilet and shower block and washing up facilities. Sit, eat and socialise in the old barn, with free wifi, charging lockers, freezer. At weekends the Philpin Snack bar is open for cooked breakfasts, hot and cold snacks and drinks, ice creams, chocolates etc, on other days there are vending machines in the barn. Find out more here



Date of Visit: August 2016 Unit:  Campervan
Reviewer: PATMW 3 reviews from this member

 First impressions were 4/10 pitch site 4/10 clubhouse 4/10 cost was £21. 00 per night plus electric on a meter and also had to pay for showers on top of that a total joke the showers were filthy and really smelled bad as were the toilets only 2/10 for the showers and toilets the caravans were too close to each other the whole site looked untidy jaded tired and in need of a major rethink and refurbishment will not stay again and i would not recommend the site at all 


Date of Visit: August 2016 Unit:  Touring Caravan
Reviewer: Hairymcclary 6 reviews from this member

 Our first visit mid August, tidy clean site although we found it a little too regimental for our liking. Everyone is in rows, not an awful lot of space in between, but adequate. What immediately hits you as you drive onto the site is the number of signs telling you to do or more often NOT DO something, we also found this carried over into other areas such as the toilet facilities etc. Coupled with the small guy in the shop/reception, coming across as a bit rude and aggressive and like a sergeant major when he spoke sometimes, it just sort of felt like we were coming to a boot camp for the weekend - not a holiday camp - just our two families first impressions.

Plenty of hot water in the showers, although you have to pay extra for tokens.

Campsite is in a good location to visit surrounding area, we didn't use the Pub on the site so cannot comment on that. 


Date of Visit: August 2016 Unit:  Touring Caravan
Reviewer: Minnie50 2 reviews from this member

 This was our 5th stay at Jacobs Mount, we like the location, it’s just outside Scarborough but not too far away. The pitches are a good size, fresh water and waste disposal at the pitch. We do have bother with the electric tripping at certain times of the day, especially our kettle first thing in the morning - we use a normal household kettle so can't expect anything else! You need to pay for an electricity card but you are only paying for what you use and as the pitch price is very reasonable you can't complain (we used just over £5. 00 in eight days). The toilets and showers are warm and clean but could do with being renovated, having to keep pressing the shower to get water can be quite annoying when trying to get washed and any time I try the hairdryer it never works! The showers are operated by tokens which can be bought from a machine outside reception – tokens cost 40 pence each or three for £1. 00. There is a pub on site (closed on a Wednesday) which serves food in the evening, the meals are excellent, cooked as you order them so there is sometimes a bit of a wait especially when they are busy but it is well worth the wait. There's also bingo and other entertainment at the weekends as well. Staff are always friendly and helpful. Overall we think this is an excellent site and like other sites there is good and bad but this is a site we enjoy returning to each year and hopefully we'll be back next year. 


Date of Visit: August 2016 Unit:  Touring Caravan
Reviewer: Loopytriplelll 27 reviews from this member

 Just returned from a weeks stay at Jacobs Mount. Didn't know what to expect as it was our first visit. Was a little apprehensive as there was some confusion when I rang to request a pitch either next to or near my father in law who had already booked for the same week. Was told that the pitches are allocated upon booking and wouldn't be possible to change our pitch. When we arrived at our pitch we discovered the one next to us was empty and remained so for the whole week. Never mind we were on the next row along anyway so no massive hardship.

The site is well laid out and pitches are plenty big enough. The rules on parking are not stuck to by everyone which is a bit unfair( no parking on grass alongside awning which makes your car too close to the next caravan).

You Have to pay a deposit for a security barrier key fob and a card for electric which is refunded when you leave, any electricity not used is also refunded.

The shower blocks are reasonably clean and warm, the showers are on a token meter which is outside the cubicle and gives you 8 minutes per token (strip off first then dash back in) The water is on a push tap which you constantly have to hold in ( a bit daft considering you have paid for the water and it cuts off at the end of the timer).

The club on site serves food but we had to wait an hour on Saturday evening. The quality is reasonable and price not too bad. Beer prices are a bit steep. The club doesn't open Wednesdays and the entertainment was a little below average on Saturday night. He managed about 3 songs then his equipment packed in and we were all left waiting in silence whilst he tried to fix it.

Be aware around the shower block as it is a kids hang out and becomes a race track for bikes and scooters which are abandoned all over the place despite signs saying no scooters or bikes allowed in the area.

The security barrier is locked down at 11 pm and you are told to park your car near the shower block on the road after this time. What we weren't told was that you cant get out with your car before 8 am.

There are no buses running past or near to the site and it is a pleasant half hour walk into Scarborough (taxi back as it is uphill ) £7 from top of town to site so not too bad.

All in all it is a nice site let down by silly rules, poor showers and bar entertainment. Price wise for the bank holiday week it was fair. Bus service is a let down but ok if you don't mind taxi or taking car. Site is not signposted anywhere in or around Scarborough but sat nav will get you there.

Did we enjoy our holiday? Yes because its what we made it

Would we return ? Probably not, usually stay at Flower of May which is an all round better site even if its further out of town.

Better sites all over Scarborough, shop around and do your homework. It may be for you, but not for us. 


Date of Visit: June 2016 Unit:  Motorhome
Reviewer: Dixter 25 reviews from this member

 We stayed here as we thought it convenient for Scarborough (approx 3 miles away). On ringing, we were told they could 'fit us in', and that dogs were welcome. The pitch fee being £16 per night. Oh good we thought, sounded like an excellent deal.

How wrong we were! We had to pay a further £5 for our 2 dogs, and the electric was charged on a meter. If you want a shower, then that's extra too! We started to wonder if we would be running up a massive bill by the end of our stay.

No wonder there were only 3 other tourers on site; the other pitches were seasonal and deserted apart from one caravan that had 3 vehicles with including a builder's van.

Glad we only stayed the one night, and won't be returning. 


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Tent pitches only, no electric hookups. Toilet and shower block and washing up facilities. Sit, eat and socialise in the old barn, with free wifi, charging lockers, freezer. At weekends the Philpin Snack bar is open for cooked breakfasts, hot and cold snacks and drinks, ice creams, chocolates etc, on other days there are vending machines in the barn. Find out more here



Date of Visit: April 2016 Unit:  Touring Caravan
Reviewer: FFirth 1 review from this member

 Just home from a 5 night stay at Jacobs Mount. This was our first outing in our new (to us) Caravan. We were happy with the site overall and would definitely visit again. The showers could probably do with some updating as they are the push button affair that you find at the swimming baths. You need to pay for them with tokens. 3 tokens will cost you a pound and offer 8 minutes each. I used two but could have used just one really. The electricity is metered and you have to pay for this separately in cash and get given a card. Anything you don't use is refunded at the end of your stay. We were confused at first due to a mix up with which pitch we were to stay on and thought we had used a lot more than we actually had. We ended up using just under £10 and had quite a lot running in the van including the heater and tv. The site is really central to everything and all the staff are really friendly and helpful. The weather was against us but it didn't make a difference. There is an on site pub but we didn't use it as it was closed for the majority of our stay. From what I can gather it opens every night in peak season. The play area was really good for the kids and ours loved it. All in all the whole holiday was a success! 


Date of Visit: March 2016 Unit:  Touring Caravan
Reviewer: Masonjames2014 1 review from this member

 We have visited this site for over 20 years and now we decided to stay on site with our caravan all season, I haven't one complaint about anything. Best site in Scarbourgh, Excellent and very friendly people, nothing is a problem if you have one, the Bar and food is of very high class and site is quiet and every one on site is very friendly, the kids love it, would recommend this site to familys with children where you can just relax and enjoy, the sea front is only 5 minutes away we will be staying next season and beyond, keep it up guys. Jeff Harwood. 


Date of Visit: September 2015 Unit:  Touring Caravan
Reviewer: Woopededoo 4 reviews from this member

 Fairly new to caravan touring and really liked this site. Excellent site fee, cheap electric that you only pay for what you use. Disposal points at handy areas. Nice staff, £6 taxi ride into Scarborough, very handy for the motorcycle racing at Olivers Mount. Continental type water hook up and drainage. I needed an extension length of drainage pipe and the site shop had drainage pipe for £1. 40 metre, local caravan dealer - £2. 20 


Date of Visit: August 2015 Unit:  Campervan
Reviewer: Jilly 2 reviews from this member

 Ive been a few times to Jacobs Mount so felt I would give my two penneth worth.

As others have said, pitches are hard standing each with electric and water point. Five showers in the ladies with hooks on doors and plastic garden chair to put things on.

Spacious clean toilets, five or six with cold water, wash basin and soap dispenser. Separate clean wash area with hot and cold water (no soap dispenser) hand dryer, hair dryer 20p a minute ish. Showers £1 for three tokens, eight minutes a piece which you put in outside your shower. (token machine next to reception)

Plenty of time although push button a little annoying. Onsite shop fine for milk, sweets etc. Childrens playground brilliant for the kids and ours loved it. There is a small area for under fives at the Pub which is pleasant. Food in the Pub very nice and good portions. Two adults, two kids and couple of pints around £25 (closed on a Wednesday) We walked into Scarborough and after the initial 400 yards of hair raising fast road was quite pleasant. The Stepney Farm shop 10 minutes away very good for your bbq goodies. All in all a good location for Scarborough and a very enjoyable time was had. We did put £5 on the electric card and three days later had used 4p. We charged our phones and plugged a laptop and lamp in. Reception seemed to think there may have been some left on the pitch. Oh and one other thing, we found all the staff friendly. Dare I say even the seasonal campers happily chatted to us and we never felt like it was them and us ;-) 


Date of Visit: May 2015 Unit:  Touring Caravan
Reviewer: Penfold703 4 reviews from this member

 Stayed at the site this May Half term and I have to write to say how dispoionted I was after reading such good reviews, Where do start when I arrived at the campsite I was asked how much electricity I would like to pay for. When I booked the site over the telephone I asked if the pitch had electric to which the response was yes, not once was it mentioned that it was extra and had to be paid for on electric meter card. Next came the showers again nothing mentioned not even when we booked in that showers had to be paid for. I would suggest that if you are going to charge people for showers that some one should clean them at least once a day, we visited the showers every day during our stay and at different times and not once did they look clean they were just dirty. The showers are poor and you have to hold the button in constant for water. I would also point out that many seasonal pitch holders think they are a cut above the rest. Overall a bad stay of which we won't repeat again having stayed in this area several times I will certainly go back to the previous sites we have stayed at giving Jacobs mount a definite miss. 


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Common Questions

Is Jacobs Mount Caravan Park child friendly?  YES, it accepts children & has a playground  View all facilities

Where is the nearest shop to Jacobs Mount Caravan Park?  There is a shop on site  View all facilities

Is Jacobs Mount Caravan Park dog friendly?  YES  View all facilities




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