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Reviews of Haggerston Castle Caravan Park (haven Holidays)

Campsite Search > UK > North East England > Northumberland > Berwick Upon Tweed > Haggerston Castle Caravan Park (haven Holidays) > Reviews

Haggerston Castle Caravan Park (haven Holidays)
Boal
Berwick Upon Tweed
Northumberland   (Browse area)
TD15 2RA
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 Featured Site

Pitches: 156
Open: 01/03/2026 to 31/01/2027
           01/03/2027 to 31/01/2028

Rating: Average Review Score: 6/10 from 90 Reviews
                6/10 from 90 Reviews

Photos (6)

 No Tents   Caravan Pitches   Motorhome Pitches   Small Campervans 
 No Glamping Units   Holiday Homes for Hire   No Statics for Sale   No Seasonal Pitches 
 Electric Hookups   Hardstanding Pitches   No Fully Serviced Pitches   Show Full Facilities
Who's it for
 Families Welcome   Not Members Only   No Rallies   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   Washing Up   No Bathroom 
 No Baby Changing   Laundry On Site   Drinking Water   Disabled Friendly 
 No Chemical Disposal   No Battery Charging   No Gas Exchange   No Recycling Facilities 
 No Kitchen Facilities   No Freezer / Fridge   No Motorhome Point   No Wifi Access 
 Shop On Site   Bar On Site   Restaurant or Cafe or Takeaway On Site 
Activities
 No Playground   No TV Room   No Games Room   No Evening Ents 
 No Fishing   No Wild Swimming   No Indoor Pool   Outdoor Pool On Site 
 No Horse Riding   No Cycle Hire   No Golf   No Tennis 
 No Beach   No Watersports   No Boat Launch 
Other Features
 No Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport   No Dog Walk 

Reviews:  90 in total, now showing 51 to 60                 Previous 10          Next 10
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Date of Visit: July 2010 Unit:  Motorhome
Reviewer: TracyJen 13 reviews from this member

 Visited this site for the weekend, staying for three nights. Facilities in the touring area were good, two Toilet / Shower blocks which were clean and never too busy. Use of site facilities were limited due to my broken ankle, but would have been plentiful if I was more mobile. Able to use disabled toilet facilities if needed.

Yes as previously said hardstanding pitches are quite close together but in a Motorhome this is not a problem. Our pitch was on the outer edge of the touring area with electric, hardstanding and awning space, we also had a patch of grass on which I spent the weekend parked in a chair catching the sun and watching the world go by.

A very enjoyable and relaxing visit and we will go back once I am more mobile. 


Date of Visit: June 2010 Unit:  Touring Caravan
Reviewer: Kanno 7 reviews from this member

 We have just returned from a four night break that turned into a three night. The price for the four nights for four adults, electricity and awning was very good £60. Booking in was quick and efficient we arrived on thursday the 24th

We were at the rear of the booking in office, and the toilet block at this side of the site was ok but not brilliant old and dated, 4 wc's and 4 shower cubicles they were never busy and never had to wait for a shower.

25 hours after arriving the toilet block had not been cleaned. Every one of the wc's were in a disgusting state both ladies and gents. I wont describe what was there I'll leave that to your imagination.

I phone reception to complain and was told, 'we will inform housekeeping' another two hours passed and still no sign of them being cleaned. We eventually had to go to reception and complain and to be fair there were cleaned within the hour.

As this is a very busy family site I would have thought these should be cleaned at least twice per day as it was a health hazard to young children.

I would say the site itself is very poor for a five star holiday camp, the pitches are very small, as usual i parked the car in front of our awning leaving the other side of the van free for out neighbours awning. Then after three days of the car not moving the warden had a walk around on the sunday and asks me to move my car as it is parked in the wrong place! 'We park differently to other sites as the pitches are so close to each other'

Why after three days does she decide to have a walk around and ask us to move the car, she knew we were leaving the next day.

This could be a great site for tourers if as lisem76 said bulldoze the park and lay some decent turf, make the pitches larger but fewer, and get rid of all of the tree stumps at the bottom part of the site. Replace the toilets and clean more regularly.

Entertainment there is absolutely stacks to do, kids will never be bored but have plenty of cash as everything is geared to take your money.

Great for families with kids.

Would we return? Never in a million years. 


Date of Visit: May 2010 Unit:  Touring Caravan
Reviewer: Gibbonmark 3 reviews from this member

 I stayed on this great site for 4 days and it only cost us £53 which £24 of that was for 2 dogs, passes was included.

The touring area was very good, good showers and other parts were just the same.

The park has changed a bit since we were there in 2001 but now as in most parks if you have kids its money money money,as the swimming pool and the park was the only thing that was free.

The staff were helpful and the park is clean and tidy.

There is a boating lake, amusements and plenty of fast food places,pony rides and a small park called fun quest, all which have to be paid for so take plenty of money. 


Date of Visit: May 2010 Unit:  Motorhome
Reviewer: Trishajack 1 review from this member

 Just back from a long weekend at Haggerston and felt I needed to try and redress the balance of reviews for this site. It was our 1st ever venture out in our motorhome and we were very pleased with the facilities the site had to offer. Our pitch was £50.00 for 3 nights.

Good clean toilet and washing facilities beside the tourer area. Loads for the kids to do, a good grassy area by our pitch for children to mix and play. Staff very friendly and helpful. Swimming pool immaculate (lovely hot showers). Yes it was very busy and no I wouldn't want to go every weekend, but once or twice a year definitely. The kids loved it. 


Date of Visit: April 2010 Unit:  Touring Caravan
Reviewer: LISEM76 2 reviews from this member

 Just returned after a bank holiday break to haggie and I don't know if I should laugh or cry.When booking you are told you can have up to eight passes per pitch to enter the complex but when I enquired at the touring reception the lovely lady told me it was two per pitch, so these passes cost £28.50 for adults and £14.50 for kids, so make sure you get your full allocation when booking, not from the reception on site.

On reading previous reviews some people have suggested putting a play area in the touring section I must say that's a bad idea it's bad enough having groups of kids running through the caravan pitches nevermind having a place for them to congregate at night.

Haven at the moment are bashing on about spending £1.6 million on the park, but practically none of this has been spent on the touring side, a few bits of badly laid turf that's about it I'm afraid. What they need to do is to bulldoze all the touring park and start again, a blank canvass, bigger but fewer pitches, more room for everybody, instead of everybody being crammed in on top of each other. 

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Date of Visit: September 2009 Unit:  Touring Caravan
Reviewer: J.sinclair7 3 reviews from this member

 Massive site with lots to do if you've got young kids. Toilets were ok for the touring area and for the price we paid well worth the money. Our kids just loved it. It was a September weekend and it was nice weather and the we were in the outdoor heated pool at 10am on Saturday morning. It was so unbelievable but brill. The usual haven stuff at the complex but dear as you would expect. Would go again because pitch prices are very cheap which outweighs bad comments from others. 


Date of Visit: September 2009 Unit:  Touring Caravan
Reviewer: Iain.morrison3 15 reviews from this member

 Thought I would never return to this site but as my daughter wanted to come I gave in. But I was pleasantly surprised. There seamed to be an effort to try and improve the touring area. There was a warden in attendance doing the usual litter pick and just making his presents known. (In a nice reassuring way). There were efforts made to keep the toilets clean. No spotless but certainly a lot cleaner that the last time.

The park is in a nice setting and the pony rides are the big attraction for my daughter. Apart from that been to one haven and you been to them all. The only thing that changes is the location.

I think with some effort this could be a good touring park. The main trouble with the toilets is they are old and grubby so no matter how much cleaning they will never look good. Go on Haven splash the cash and give the toilets a refurbish and your half way there. Then build a small play area a few swings, slid etc. In the middle of the touring pitch and you would be onto a winner. You could even charge normal prices instead of enticing people with cheap deals. 


Date of Visit: July 2009 Unit:  Motorhome
Reviewer: Rachel1903 2 reviews from this member

 Really awful. We completed a trek in Scotland over to the outer hebrides here and wished we had gone home!

The site is dirty, full of unemptied bins and not good at all. I took my 6 year old to the toilet and it was disgusting and this was at 4pm, we washed our hands in the motorhome and did not use any more facilities.

The boys wanted to swim but no chance for an overnight stay as you have to book a slot very well in advance as with all of the activities. The only thing we managed to get on was a 4 seater bike which took an hours wait and this was only because we were lucky as it had been raining!

We ordered a bottle of simple white wine but it was sold out so was our second choice and so were the boys drinks.

It was an early night and a quick get away.  


Date of Visit: September 2009 Unit:  Touring Caravan
Reviewer: Ribbed Tickler 7 reviews from this member

 Went to this site after staying here a few times as a kid / teenager, but I'd always stayed in a static caravan.

Staying in our newly bought tourer as our first ever trip was a wholly different experience.

The toilets were horrible - dirty and dated. The toilets actually made me feel sick. Showers were dirty, muddy and generally not a nice experience.

I know it was no fault of theirs, but the bad weather made the pitches a horrible, muddy, slippy marshland. Could do with some gravel pathways or hardstanding areas, as we had to pick up our dog, and try to carry her across the grass without falling over in the mud.

A stay here is cheap though - but I suppose you get what you pay for.

Overall, not a very nice experience - which in fact, made us join the caravan club. 


Date of Visit: June 2009 Unit:  Static
Reviewer: Jo+h 8 reviews from this member

 We stayed in one of their own static caravans, which was clean and bearably comfortable. The touring pitch area looked lovely, with nice woodland and trees planted throughout the area. Some of the facilities were excellent and some really poor

Good first =

Brilliant cafe situated at the golf course

Pool was really warm, ideal for a young children

Ponies and Horses were fantastic

There was loads of wildlife around the pond and if wanted kids were allowed to go pond dipping

Majority of staff were helpful and friendly

Bad =

Pool was only available for use for 45 mins either in the morning or afternoon (because demand out weighed availability) Staff were cleaning as people were trying to get dressed (ie pouring chemicals on the floor) and the slides were only open for part of the swim session!

The restaurants and outside terrace were filthy

You had to traverse an arcade games forest to get to any of the facilities, including the play park

Play park only had 2 toddler swings and 2 adult swings and a mini chute and a huge climbing frame

On the whole wouldn't go back, but still had a nice holiday. If you have time take a trip to Alnwick castle gardens, absolutely brilliant for old and young ( but, remember to take a change of clothes) Also the 12 guage railway from Heatherslaw was a good day out and I would thoroughly recommend the lavender tea rooms at the next stop 


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Common Questions

Is Haggerston Castle Caravan Park (haven Holidays) child friendly?  YES, it accepts children  View all facilities

Does Haggerston Castle Caravan Park (haven Holidays) have a swimming pool?  YES, there is a pool on site  View all facilities

Where is the nearest shop to Haggerston Castle Caravan Park (haven Holidays)?  There is a shop on site  View all facilities

Is Haggerston Castle Caravan Park (haven Holidays) dog friendly?  YES  View all facilities




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