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Reviews of Haggerston Castle Caravan Park (haven Holidays)

Campsite Search > UK > North East England > Northumberland > Berwick Upon Tweed > Haggerston Castle Caravan Park (haven Holidays) > Reviews

Haggerston Castle Caravan Park (haven Holidays)
Boal
Berwick Upon Tweed
Northumberland   (Browse area)
TD15 2RA
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 Featured Site

Pitches: 156
Open: 01/03/2026 to 31/01/2027
           01/03/2027 to 31/01/2028

Rating: Average Review Score: 6/10 from 90 Reviews
                6/10 from 90 Reviews

Photos (6)

 No Tents   Caravan Pitches   Motorhome Pitches   Small Campervans 
 No Glamping Units   Holiday Homes for Hire   No Statics for Sale   No Seasonal Pitches 
 Electric Hookups   Hardstanding Pitches   No Fully Serviced Pitches   Show Full Facilities
Who's it for
 Families Welcome   Not Members Only   No Rallies   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   Washing Up   No Bathroom 
 No Baby Changing   Laundry On Site   Drinking Water   Disabled Friendly 
 No Chemical Disposal   No Battery Charging   No Gas Exchange   No Recycling Facilities 
 No Kitchen Facilities   No Freezer / Fridge   No Motorhome Point   No Wifi Access 
 Shop On Site   Bar On Site   Restaurant or Cafe or Takeaway On Site 
Activities
 No Playground   No TV Room   No Games Room   No Evening Ents 
 No Fishing   No Wild Swimming   No Indoor Pool   Outdoor Pool On Site 
 No Horse Riding   No Cycle Hire   No Golf   No Tennis 
 No Beach   No Watersports   No Boat Launch 
Other Features
 No Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport   No Dog Walk 

Reviews:  90 in total, now showing 1 to 10                 Previous 10          Next 10
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Date of Visit: July 2026 Unit:  Other
Nights stayed: 7 Travelling as:  Family with young children
Reviewer: Louise1977 1 review from this member

 When first arrived at Haggerston castle, our accommodation was ready at 1pm, windows filthy, shower had green black mould all round bottom, haven customer care were not interested,

On site shop was dismal, full of empty shelves, freezer empty, eventually on the Thursday morning we travelled to berwick holiday centre so the kids could buy some merch, also to buy food as on site shop doesn't stock up, when we asked on shop the boy serving shrugged his shoulders,

Security can be rude, although only 2 I found rude, pathway to main complex wall to wall bird poo, worst I have ever saw, not once power washed in week here,

Place is not well maintained, 100 percent worst haven I've been to 
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Date of Visit: May 2026 Unit:  Campervan
Nights stayed: 1 Travelling as:  Mature couple
Reviewer: Ben928 1 review from this member

 Absolutely appalling place for a campervan/motorhome/caravan.

1. Filthy toilets.

2. Dog excrement on pitches.

3. Dogs running free.

4. Kids on electric Saron motorbikes whizzing dow side of van every ten minutes.

5. Dogs cocking there legs up on you whilst sun bathing.

Screaming kids.

6. Unable to contact reception due to signal.

7. Black clad security guards looking like assault team bravo doing nothing (not even intervening).

8. Railway aggregage hardstandings full of tab ends and brambles.

9. Washpan area intentionall flooded by kids putting plugs in the sink, turning on taps and walking away.

10. Long drive from our last site to this but left after 1hr because of unpoliced antisocial behaviour.

11. No refund offered.

12. Apology offered or alternate pitch offered.

13. No responsibily taken by staff after raising the issues.

14. Overpriced local shop.

15. Poorly maintained through routes.

16. Kids on electric scooters on main roads with no traffic awareness.

17. The list goes on. And on. And on.

If you want a decent touring site, do NOT be fooled by the main entrance. AVOID this place like the plague. 
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Date of Visit: September 2025 Unit:  Campervan
Nights stayed: 1 Travelling as:  Retired couple
Reviewer: Efrog 7 reviews from this member

 Thi is a big site. Great for an overnight stop at a reasonable price. Shower block could do with a bit more ventilation as a bit steamy but apart from that clean, tidy and hot showers.

Wardens helpful and polite.

Touring site is by a main road but noise wasn't an issue, and it is well sheltered from the wind

We didn't use them but there are a lot of facilities on site, restaurants take aways bars (even a Wetherpoons for 2025).

Handy for Berwick Holy island and Bamburgh 
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Date of Visit: June 2025 Unit:  Touring Caravan
Nights stayed: 8 Travelling as:  Retired couple
Reviewer: D E Connaughton 3 reviews from this member

 The touring site was unkempt. Brambles obstructed the path to one of the toilet blocks- The two toilet blocks needed a deep clean. Had to complain before the toilets got the flush water restored

To summarise as a couple with 45yrs of camping experience who did not want the Haven entertainment this site was a expensive let down

Northumberland is an interesting area with great beaches and rolling countryside. This site was 6 miles from the nearest supermarket 
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Date of Visit: June 2024 Unit:  Motorhome
Nights stayed: 30 Travelling as:  Retired couple
Reviewer: Dragon56 30 reviews from this member

 Booked here for a month. We were told we had a posh pitch on arrival. How very wrong we picked up a bag full of rubbish before we could pitch up.

The grass was that long we didn't even know there was a tap on pitch.

The toilets were absolutely filthy and the showers were dirty as well. No cleaning was carried out but the daily check board was signed deep clean most days. No way were they cleaned.

The wardens were absolutely useless and a few people had a load of back chat after complaining about the filth in shower blocks. We use haven sites all over the UK and this is definitely the worse one.

We will never come back here its a shambles of a place dirty, unfriendly a complete waste of money and the 6 hour drive to get here. I will report this to head office when I get home and so will numerous other caravan and motorhome customers.

Haven most of your sites are lovely. This one needs attention ASAP or you will loose your up to now good reputation. 
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Date of Visit: May 2024 Unit:  Campervan
Nights stayed: 3 Travelling as:  Family with young children
Reviewer: ElizabethRorison 1 review from this member

 Gents toilets were disgusting, my grandson came back wrenching, excrement was everywhere, my husband went to check and was disgusted at the sight.

Ladies toilets although nothing as bad as the gents needs upgraded and checked on a regular basis 
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Date of Visit: June 2023 Unit:  Touring Caravan
Nights stayed: 14 Travelling as:  Mature couple
Reviewer: Josie2867 4 reviews from this member

 Very disappointed in the touring pitch we were allocated, no grass area for the awning,

And very little room to put up a windbreaker, so hardly any space to sit outside, we felt cramped,

The the people before had left the remains of a barbecue which hadn’t been cleaned up, we had to do it ourselves, the toilet blocks were very dated, . They were very scruffy and not very clean.

The chippy is overpriced and ours ended up in the bin they were terrible. So needles to say we will not be staying there again. I never give bad feedback nor have I had reason to. Up until now.

A bad experience to say the least. 


Date of Visit: September 2022 Unit:  Touring Caravan
Nights stayed: 7 Travelling as:  Extended family
Reviewer: Compas4461 10 reviews from this member

 Booked for 7 nights left after 5

Mash and barrel was food waste lying on decking ie chicken bones and other food waste staff just stepped over it, and guess why we saw rats

Touring area just as bad, and drainage on pitches need upgraded. had rain, awning had puddles in it

Would I go back no chance 
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Date of Visit: July 2022 Unit:  Campervan
Nights stayed: 3 Travelling as:  Mature couple
Reviewer: Daisy22 2 reviews from this member

 Left after 3 days. Camped for 40 years and this has to be the worst campsite ever.

Toilet and shower blocks filthy, a dirty nappy lay outside one of the blocks for the whole of our visit.

Fighting on sight on the Saturday night, police with a van and two cars in attendance in the morning.

Gypsies on sight and despite knowing they left there dogs out all the time and at times unattended the warden let them extend their stay. They were also singing and drinking loudly on all 3 nights. Their children ran wild till very late at night. They hired a quad cycle which we’re supposed to be adult supervision but let there kids race round on it unsupervised. We narrowly avoided a collision with it. They left rubbish everywhere and let their dogs pooh anywhere and did not pick it up.

Pitches small and tightly spaced and the stones used for hard standing totally unsuitable.

Warden was pleasant but did not have a clue how to run a site 
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Date of Visit: May 2021 Unit:  Campervan
Nights stayed: 4 Travelling as:  Mature couple
Reviewer: Sharon Stansfield 6 reviews from this member

 Great site. Nice and clean. Would definitely recommend.

Great location for exploring Northumberland. Friendly staff too.

Great pool too which we used twice. 
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Previous     90 Reviews in total, now showing 1 to 10      Next

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Common Questions

Is Haggerston Castle Caravan Park (haven Holidays) child friendly?  YES, it accepts children  View all facilities

Does Haggerston Castle Caravan Park (haven Holidays) have a swimming pool?  YES, there is a pool on site  View all facilities

Where is the nearest shop to Haggerston Castle Caravan Park (haven Holidays)?  There is a shop on site  View all facilities

Is Haggerston Castle Caravan Park (haven Holidays) dog friendly?  YES  View all facilities




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