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We reserved a two-week stay in Camping la Plage on the basis of its advertised 4* rating. This was a mistake.
Navigating the entrance and barrier with a caravan or any large unit is the stuff of nightmares. It involves a right-angled manoeuvre between two rows of parked cars. The access roads within the site are also very narrow with extremely tight turns to the pitches.
The touring pitches are incredibly small and tightly-packed together. We witnessed motorhomes manoeuvring for long periods in attempting to access the pitches.
Given their proximity to each other, privacy is an issue on many pitches and conversations from adjoining pitches are clearly audible. In most cases, the pitches are so small that cars must be parked in another area. The touring pitches are located adjacent to the road and traffic noise can be intrusive.
Sanitary facilities are poor. The toilets are dated, and tiles are cracked in places. An unpleasant aroma permeates the entire toilet block. Urinals have no privacy. Some shower mixer units have become loose. The toilet block is in darkness throughout the night as the lights don't work.
Attention to detail appears to be absent. The wooden panels outside the toilets do not appear to have been treated for many years. The so-called "free" WiFi remained dysfunctional, despite pointing this out to the reception staff.
During our stay, we had a particularly poor customer service experience with the so-called 'manager' of the facility. When a motorhome parked within a metre of our seating, (contrary to any normal caravanning etiquette), the manager's 'solution' was for us to move to another pitch.
He refused us a reimbursement if we decided to leave, indicating that it was "our problem, not his". When we indicated that we wished to make a complaint to the owners of the facility, he refused to provide the identity or contact details of the owners.
An email I sent requesting the same information was ignored. In over forty years of caravanning, we have never experienced such poor customer service.
In summary, it is unclear as to when this site was last inspected, and on what basis or criteria it was awarded four stars. It is certainly nowhere near to the quality of a four-star campsite. This apparent casual awarding of four stars undermines confidence in the grading process.
This site is, in our opinion, two-star at best, and the customer service is undeserving of any star whatsoever.
The Ilse de Re is a beautiful island that is fully committed to those wishing a beach holiday whether you are after a camping or a hotel holiday. The site is situated a 5 minute walk from the beach and the beach is lovely. We were on the beach from mid morning to late evening with a short break to get ice-creams or baguettes from the beach shop 2 minutes away.
The site has everything that you would expect. Clean, well maintained facilities with plenty of hot water all day long. The site has its own pool, bar, restaurant and shop selling delicious warm fresh baguettes every morning.
Locally there is a lot to do from ambling around the picturesque villages and towns to heading into La Rochelle which also has a lot to offer.
Would we go again, absolutely! Would we advise others to go - absolutely not (only so we can get a space!).
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Common Questions
Is Camping Airotel La Plage child friendly? YES, it accepts children & has a playground View all facilities
Does Camping Airotel La Plage have a swimming pool? YES, there is a pool on site View all facilities
Where is the nearest shop to Camping Airotel La Plage? There is a shop on site View all facilities
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
All reviews and comments are the personal opinion of the review author only , and as such do not represent the view of the UK Camp Site.co.uk.
The facilities shown on this website are a guide only, and you should check with the campsite direct before making any booking. The UKCampsite.co.uk will not be held responsible for any errors or omissions
Tent Pitches 
Caravan Pitches 
Motorhome Pitches 
Small Campervans 
No Glamping Units 
Holiday Homes for Hire 
No Statics for Sale 
No Seasonal Pitches 
Electric Hookups 
No Hardstandings 
No Fully Serviced Pitches 
Families Welcome 
Not Members Only 
No Rallies 
Not Naturist Site 
Dogs Welcome 
No Dogs Allowed 
Groups Welcome 
Toilet Facilities 
Hot Showers 
Washing Up 
No Bathroom 
No Baby Changing 
Laundry On Site 
Drinking Water 
Disabled Friendly 
No Chemical Disposal 
No Battery Charging 
Gas Exchange 
No Recycling Facilities 
No Kitchen Facilities 
No Freezer / Fridge 
No Motorhome Point 
Wifi Access 
Shop On Site 
Bar On Site 
Restaurant or Cafe or Takeaway On Site 
Kids Playground 
No TV Room 
Games Room 
No Evening Ents 
No Fishing 
No Wild Swimming 
No Indoor Pool 
Outdoor Pool On Site 
No Horse Riding 
No Cycle Hire 
No Golf 
No Tennis 
Beach <1 mile 
No Watersports 
No Boat Launch 
No Sea Views 
Not Working Farm 
No Campfires Allowed 
No Waterside Pitches 
Public Transport 
No Dog Walk 
2* at best. Avoid at all costs. 
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