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My family stayed on this site for my anniversary weekend and had a wonderful time. Located 5min drive from Filey, 10 mins from Bridlington and only 15 from Scarborough. But we were only there for the weekend so did not leave the site as the facilities are amazing! Near the touring area there is a swimming pool, sports bar, go karting, boating lake, laser quest, park and fun fair. {I might of missed stuff out but you get the idea} But 10 min walk into the site {touring area is just off main rd} there is shop, starbucks, several places to eat, amusements, another swimming pool and a couple of entertainment bars. We stayed at lots of Haven sites and this is the best site we've every been to. The only problem is that the touring area only has 'super electric pitches' so no cheaper pitches or tents.
The touring area was roomy and nice and dry on our visit, no mud, but it had been good weather for a while. Plenty of room for awning etc, , and allocated pitches, which is great when you have a motorhome - no worries about driving off for the day and having your pitch 'pinched' on your return. Also allocated parking spots - again, great, because we have been to other sites where others have brought three and four cars with them and think its OK to park in front of a motorhome (its not) Toilets & showers clean, warm and plenty of them. Heck of a long walk to the main complex for little ones, although there was a swimming pool and fairground quite near the touring areas, with quad bikes, go carts and boats nearby too. There is also a small bar there, but it closed at 9pm on a Friday night in the school holidays, even though the signs clearly said it was open til 11pm. There were LOADS of empty spaces, at the weekend in the main school holidays - but at £64 per night, its ridiculously overpriced - I think Haven are in danger of outpricing themselves - especially as everything else is also very expensive - drinks, activities etc. Maybe they don't want tourers ? We won't be goin g again, there's loads of lovely sites out there at a third of this price.
Never again like others have already intimated. But firstly for some positives - The site itself is lively with some excellent entertainment during our stay and can’t fault this side of the park, the static area called the “lakes” looked absolutely fantastic along with the other 5 star areas on the park. The site has 2 swimming pools which we visited on several occasions, nice and clean with water walkers and other water sports available at extra charge, the fun fair again extra charge, quad biking at extra charge, pedal boats at extra charge, motorized boats, fishing, bouncy castles you guessed it all at extra charge. The site has its own golf course which looks nice from a distance but that’s not for the general public and for the static owners only, the Spar shop was well stocked and surprisingly affordable with good deals to be had. Eating out you had Fish and chips, lovely papa john’s Pizza, the Mash n Barrel restaurant all reasonably priced with Carvery on a Sunday and breakfast for a few quid.
Now for some Touring info – Check in is a wooden hut next to the old static caravan reject area which had trucks, tractors and static caravan movements most days, the touring site itself was unkept with overgrown weeds, bushes and trees. The grass was unkept (where there was grass) with litter laying around. The drains stank at the “European standard super pitches” but did have electric and water around 20ft from the van. The 1 refuse bin area was over grown, overflowing and pests flying around just to make the dumping of rubbish interesting. The lighting from the tennis court up through a lane to the touring site is non-existent and don’t recommend any children or women walking around there on their own at night. The toilets had broken door locks both on the outside door and inside, the toilet attendant did try to do a good job but people don’t treat this place with respect with mess in the toilets, vomit in the shower and people leaving shavings in the sinks which I feel is unacceptable and these type of people should be banned from going out in public! The site is very secluded and out of sight - out of mind seems to be the way forward.
We have visited this site at various times of the year and this time it was the last week of the season. NEVER AGAIN!
On arrival we were given our allocated pitch number, only to find a caravan pitched up there. We went back to tell the warden who said we could choose another pitch. Every pitch we looked at was a complete mud bath and full of puddles. There is a hard standing concrete area for your unit, but to reach the bollard where you have your electric hook up and and fresh water you had to make your way through mud and puddles (good job I took my wellies).
There were lots of complaints and a lot of disgruntled campers.
On the plus side all facilities were open and hats off to the lady who kept the toilet block extremely clean. She was there twice a day, mopping and cleaning, which must have been difficult due to all the muddy feet walking in and out of there. The toilet block was always lovely and warm due to the underfloor heating and plenty of hot water, never had to queue for a shower.
The outdoor wash up area has been updated, but this could do with a bin for people to put there waste instead of leaving it in the bottom of the sinks.
This site is in a really good location, it is only a 25 min walk along the beach to Filey, and probably 35 mins along the cliff top. There are two bus stops on the site, where you can catch the bus to Scarborough or Bridlington.
The Spar shop on site is well stocked and normal Spar prices, some bargains to be had.
The touring pitches would be far improved if the awning area was gravelled. It was no fun getting covered in mud everytime you needed to fill up with fresh water.
I would have given this park 10 out of 10, but the pitches really let it down. The park needs to spend a bit of money gravelling those pitches.
We have just come home from a Sun newspaper holiday at Primrose Valley. We have done a few holidays this way and have always been impressed.
We arrived earlier than our scheduled check in but our caravan was ready, the check in staff were helpful and directed us using the map as it is a huge sight. Our caravan was just a standard one and was clean and tidy with all the beds made. Unfortunately the air vent in our roof was leaking due to rain I rang reception who said that they couldn't do anything about it as a vent is health and safety required, I insisted someone came to check it out as the floor was slippery to both us and our toddler daughter. Maintenance came out quick but only left us with blue roll to mop it up. No alternative was offered to us or apology. Luckily we had little rain till we were leaving so didn't turn out to be a problem. My husband said they must been aware of it as it looks like it had been sealed recently.
The park was clean and tidy with lots of choice of food, drink, activities although the fun fair didn't open until our 4th day and lots of things did appear closed-maybe as it was only a Monday to Friday trip.
The entertainment for children was fantastic although it was very busy and we had to get in extremely early to get a seat. There seemed to be far too many people with only the one bar for entertaining- we couldn't leave our seats because as soon as we moved people were trying to take them from under us.
The location was nice with quite a walk to the beach, there was a big hill to go down and not very practical for some to manage. We walked along the beach into Filey and sat building sandcastles.
Over all we would go again but earlier on or later on in the year so that we can take advantage of the facilities and not have up queue for everything.
On arriving at primrose valley check in straight forward, all pitches are hardstanding with grass side for your awning ect but be warned when it rains the grass side of it is like a mud field.
The touring field is left at the main entrance with a code barrier to let you in and out for added security, there is 1 toilet block which was kept nice and clean with in my stay, just a short walk passed the shower block there is a small fun fair and a lakeside bar which is connected to the mash and barrel up near the main complex there are bikes for hire and water pedal boats.
The main entertainment complex is about a 15 to 20min walk away and like one person said the bar was just too full for the amount of guest on the park you have to get there for 5-30 for when it opens to get a seat, the show bar was only open on a friday, Saturday and sun I booked for a week sat to sat but came home early on the Wednesday simply because you could not get to see the entertainment.
The food is nice served at the mash and barrel, a well stock spar and starbucks coffee shop over all I would rate this park 5/10 and would not be returning.
I am a big fan of Haven as the holidays are relatively good value for money and my 4 year old girl loves the Haven show characters and activities (most of which are free unlike other holiday companies).
In the last few years we have been to Haven resorts at Reighton Sands, Blue Dolphin, Marton Mere and Thorpe Park. We have always enjoyed the holidays and could not fault the sites or accommodation.
Arriving for the first time at Primrose Valley was pleasant enough, nice big clean park and a caravan that appeared to be brand new. The nightmare started when we wanted to enjoy the facilities! We have always experienced a certain amount of crowding but this was ridiculous. The site was totally oversubscribed for the size of the venues.
The character shows on an evening were so overcrowded that there was no chance of a seat unless you got there well before the start. This usually couldn’t happen as it took a lifetime to find a space to park and a few evenings I just give up as there wasn’t a spare space anywhere near the complex! Yes, I could have walked but my 4 year old would have struggled so hence the use of the vehicle.
The other facilities weren’t much better and I wasn’t prepared to take her swimming as there would have been no enjoyment in standing in a long queue to end up having not enough water to turn around in never mind swim.
The sheer overcrowding also brought out the worst in people and there was a very selfish and unpleasant atmosphere about it all. Still a fan of Haven, but not Primrose Valley.
Full credit to the staff as well as they remained polite and professional in the face of an overwhelming number of customers.
Just back from a very wet week at Primrose Valley. Our two boys (5 & 3) loved it, but we weren't quite as enamoured with it. Not sure if we'll be back.
Positives : Good location, great indoor adventure pool (although it needed far more changing cubicles), good Spar shop / chip shop / Starbucks / pizza shop on site, site fees not bad value, free wi-fi at Starbucks, reception & the main restaurants.
Negatives : Crowded, only one (very average) playground, internet signal very poor, rough clientèle, very noisy until 2am, difficult to park outside your caravan, kids club activities disappointing (far too much emphasis on arts & crafts & not enough running around), fairground & amusements expensive, lots of kids activities cost extra.
We stayed in a static caravan, but a word of warning to tourers - the pitches are small, very close together, beside the noisy A165 & a long walk from the main entertainment complex.
Tips - the Scarborough Park & Ride service is excellent & very good value. Bring blankets & at least 2 extra heaters, as the caravans are very cold. Bring some earplugs to sleep with. Don't lose your entertainment passes.
Bridlington's worth a visit. Don't put your rubbish bags outside the caravan as the crows & seagulls will rip them to bits!
Normally I avoid Haven sites as the prices always seem very inflated for little more than other sites offer, however as my kids insisted they wanted to go somewhere like this, I broke my own rule, but in the end, really wished I hadnt.
Booking, simple and straight forward via the website. I enquired as to late stay on departure day and was advised that I needed to arrange this on the day with the site. Fair enough, I was booking approx 4 months ahead!
On arrival, touring areas is right at the entrance to the main site and there is a large parking bay. A barrier, with key code system, prevents unauthorised access to the pitch areas. We arrived at 6pm and the touring arrivals 'shed' was closed (it closes at 5pm), so I uncoupled our van and drove to the other end of the site to the main reception, which also closes at 5pm. So I rang the emergency number on the door and eventually someone answered and arranged to meet me at the touring area and let me in, which he did at approx 6. 30pm.
Pitches are concrete, and large, and ample space for an awning on the grass at the side. Parking for cars is in front of the pitch.
Approx 50 touring pitches, serviced by 1 toilet and shower block, which I saw being cleaned twice a day. Never any queues and didn't see any showers ever being used.
On site entertainment is overkill on the kiddy stuff. The main complex, which contains the sites only shop, is a good 20 minute walk away from the touring area, so be prepared for several walks, but there is also a small entertainment complex close by - but this doesn't provide shows or entertainment, and is simply a bar and small fun fair.
You need passes to use the complex, which need renewing every friday. We stayed thursday to Sunday and were given passed on arrival on Thursday evening. We didn't go to the complex, however when we went on Friday morning we were told that our passes had expired and we needed new ones - which I had to go to reception for, leaving my wife to explain to the kids why they hsd to wait 20 minutes to go in the amusements and get breakfast.
On departure I arrived at the main reception (touring reception again closed) at 9am and was told there was no availability and I would need to be off by 10am - at no point had I been informed that the site was full despite mentioning this on several occasions throughout my stay. Started to pack up and was probably ready to depart at about 11. 15am. Saw wardens drive by on several occasions, almost as if they were checking that we were leaving.
Overall, a nice site, but tourers are very much an after-thought from the 'millionaire' static users and I refused to let the annoyance of arrival and departure ruin my break. However on reflection, these little things could easily have ruined this
On arrival to site we were allocated pitch No19 looked ok however you would need a level ramp as this pitch and most of the others where on a slope. It is also near the main road so expect noise as you can hear the boy racers going up and down on a night.
Once the site filled up it felt like a car park as you where packed in (the more the better).
The site has coded barrier, toilet/showers, the shower block is ok but starting to look a little tired but clean. Location of the touring site is the other end of the caravan park and where the workmen pass through to get gas bottles etc for the statics.
There is no park or swings etc on the touring site for kids and the only park on the haven complex was out of bounds as it had just been painted(why wait untill site has opened)
Complex passes where included in the price and you get free use of some of the pools etc one of which was cold.
As you would expect from haven prices are inflated in the complex carlsberg extra cold (it was warm) £3. 10 a pint, guiness £3. 50 and a half of coke was £1. 85, I did buy a Hotdog from the stand at £3. 00 which was cold and when complained to vender they said what do you want me to do (money back). The chippy out side cost us £13. 00 for 1 sausage 3 small portions of chip and 2 gravy and chips.
Overall site is cheap to pitch and great to use as location to see the surrounding area, but if you are going to use the haven complex have deep pockets and prepare to be insulted as some of the staff are rude. This seems to be the norm at most haven sites?
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Common Questions
Is Primrose Valley Holiday Park ( Haven Holidays) child friendly? YES, it accepts children & has a playground View all facilities
Does Primrose Valley Holiday Park ( Haven Holidays) have a swimming pool? YES, there is a pool on site View all facilities
Where is the nearest shop to Primrose Valley Holiday Park ( Haven Holidays)? There is a shop on site View all facilities
Is Primrose Valley Holiday Park ( Haven Holidays) dog friendly? YES View all facilities
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
All reviews and comments are the personal opinion of the review author only , and as such do not represent the view of the UK Camp Site.co.uk.
The facilities shown on this website are a guide only, and you should check with the campsite direct before making any booking. The UKCampsite.co.uk will not be held responsible for any errors or omissions
No Tents 
Caravan Pitches 
Motorhome Pitches 
Small Campervans 
No Glamping Units 
Holiday Homes for Hire 
Holiday Homes for Sale 
No Seasonal Pitches 
Electric Hookups 
No Hardstandings 
No Fully Serviced Pitches 
Families Welcome 
Not Members Only 
No Rallies 
Not Naturist Site 
Dogs Welcome 
No Dogs Allowed 
Groups Welcome 
Toilet Facilities 
Hot Showers 
No Washing Up Area 
No Bathroom 
No Baby Changing 
Laundry On Site 
Drinking Water 
Disabled Friendly 
No Chemical Disposal 
No Battery Charging 
No Gas Exchange 
No Recycling Facilities 
No Kitchen Facilities 
No Freezer / Fridge 
No Motorhome Point 
No Wifi Access 
Shop On Site 
Bar On Site 
Restaurant or Cafe or Takeaway On Site 
Kids Playground 
No TV Room 
Games Room 
Evening Entertainment 
Fishing On Site 
No Wild Swimming 
Indoor Pool On Site 
Outdoor Pool On Site 
No Horse Riding 
No Cycle Hire 
Golf On Site 
Tennis On Site 
No Beach 
Watersports On Site 
No Boat Launch 
No Sea Views 
Not Working Farm 
No Campfires Allowed 
No Waterside Pitches 
Public Transport 
No Dog Walk 
My family stayed on this site for my anniversary weekend and had a wonderful time. Located 5min drive from Filey, 10 mins from Bridlington and only 15 from Scarborough. But we were only there for the weekend so did not leave the site as the facilities are amazing! Near the touring area there is a swimming pool, sports bar, go karting, boating lake, laser quest, park and fun fair. {I might of missed stuff out but you get the idea} But 10 min walk into the site {touring area is just off main rd} there is shop, starbucks, several places to eat, amusements, another swimming pool and a couple of entertainment bars. We stayed at lots of Haven sites and this is the best site we've every been to. The only problem is that the touring area only has 'super electric pitches' so no cheaper pitches or tents. 
