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I was quite surprised by the "basic" static caravan. It was clean and comfortable. In fact, I think it was only the cheapest option because of the age, but I was very happy with the quality of the unit.
The staff were friendly and helpful, with virtually every member of staff greeting me every time I passed them.
It was unfortunate that my car developed a fault and I had to be rescued by a breakdown wagon, who dropped me off at the site and subsequently collected me a couple of days later to take me home.
The security and reception staff were sympathetic and helpful, which made me think that I'll make a return visit at a later date, ( once my car has been fixed, of course). via mobile
I was taken aback by the sheer size of this place - it was almost a 10-minute walk from our touring pitch to the activities centre. Allow for that if you book activities! Size is also an issue on the touring site, as there is only one facilities block so you may be a good distance from the toilets. Check the map before arriving - touring reception is the opposite end of the site from the main reception.
As you'd expect for the type of place it's pretty loud, with kids squealing & campers playing music etc. , often past 11pm.
Their booking website is blocked by my work computer system so I'm not convinced their cyber security is up to scratch - and if you want to pay by phone instead they charge an extra £25 which I thought was unacceptable. They really really want you to download their app but you can actually do everything via the website. If you can get mobile signal which you shouldn't rely on here, and if your firewall doesn't block it.
My 13 year old loved the activities - I thought they were expensive for what they are but a really good range. Staff were generally helpful and interested. You can book online, at the activities hub near the front gate, or at the swimming pool. To get to the swimming pool you have to take your kids through the arcade where you could probably spend a month's pay in a single day.
Pitch was gently sloping, it hadn't rained for weeks and there were a few pegs left from previous campers because the ground was so hard. Not a problem for us but could have been challenging to pitch a tent without solid pegs and a good mallet. Most of the tents were huge, and people fill their entire pitch - often leaving no space between so although they're a reasonable size it can feel a bit cramped.
Facilities block is big, there are enough that I never had to wait (in peak season). Cleaned regularly. Showers were ok, with a bench and hooks etc. I'm not a fan of the swimming pool "push button" type shower but it did the job. Site shop is much bigger than most and had a decent range (over priced as you'd expect).
Haven seem more interested in static caravans etc. The touring park is dated and in need of a serious revamp.
Had it not been for the staff, who were very helpful holiday could have been a disaster. Granted there had been a lot of rain, but surely a company the size of haven can implement a programme of installing gravel hardstanding pitches, this would leave the staff free to maintain facilities instead of spending all their time pulling vehicles out of the mud and placing people on pitches.
Main entertainment area was good, plenty for families, however the indoor pool is rubbish, at its deepest reaches adult waste, should be advertised as a large paddling pool.
Wont be back anytime soon. Come on haven, could do better
The site is on cliffs and as I am disabled I couldn't get down to the beach in a wheelchair, so had to walk the dogs on the path near cliff top.
It rained heavily and it was very windy and extremely cold, we don't drink, so we didn't purchase any entertainment passes and the only internet access was inside the complex.
We drove to Scarborough and Whitby as there was nowhere to go locally, there was a Tesco in Filey, but only cafes and charity shops there.
If we hadn't paid for the 3 nights, we would have packed up and gone home sooner.
We were allocated a caravan in the Wold Vale part of the park which is a fair distance to the facilities which are in the main park. It was a nice area but the main park is very tired and needs some investment.
If you are touring, a lot of pitches are on a slope so something to think about.
There is a well stocked shop with the usual Haven pricing structure.
For kids there are Gokarts, bumper boats, sports court etc.
The pub/restaurant is still operating a very limited, expensive menu and you really need to pre-book, do yourself a favour and go to the Plough Inn which is a mile away.
Forget face coverings in the amusements! It gets crouded and most folk don't bother with them, we left due to the lack of distancing and face masks.
Should you need to do a washing whilst there, it's service wash only for £12 a load. £9 for owners lol.
Just my opinion but there are far better sites in this wonderful part of the world than this dated, expensive place.
Visited October 2020 with a waterproof groundsheet 2 dogs 4 adults. Our 2nd visit! Our large Buccaneer was sited on grass 10mtr from the road. Every pitch has electrics and decent access to water and waste.
The ground was as waterlogged as the previous year. The manager said that due to Covid they had not been able to fix the problems with drainage! We were not offered another pitch so set up on chocs. Inside the caravan was ok dry due to shoe changes! Outside was wet muddy and slush. The car was parked on grass and eventually dug a 10cm trench! We then learned to park on a paved path 10mtr away.
A tractor drove round the park to help people out as motorhomes were unable to get off their pitches.
Walking to the bathrooms involved walking over slushy mud on sloping ground.
Bathrooms were clean and warm the best bit!
Due to Covid, we were sold the Haven hideaway at a discount but the kids wanted to go into the Facilities which cost £80 for the week. Apart from the pool used by one person, this was not at all good value as the main focus was Bingo followed by a short entertainment to end by 9. 45. An expensive couple of hours not recommended!
The Blue Dolphin static Site facilities were quite a distance 400 metres I think. The staff there were lovely. There was a nice pool, some fair entertainment plus, bar and take aways and Brigghouse Restaurant which was poor food reheated, in my opinion. We didn't walk as it was wet & cold. I used my bike but the sites are very uneven with sharp gradients. Driving to the other park during Covid regs, involved driving a mile negotiating the dark roads through statics to go what was a much shorter distance.
Difficult/ impossible for people with disabilities.
It could be so good if some money was put in to put in walk ways, roads to pitches, level pitches and DRAINAGE.
Outside the pitch the area for dog walks was splendid both in the site and out. We visited Scarborough, Filey, Whitby it's a lovely area to be. via mobile
Wet, Wet, wet. We visited in October 2019 with 2 parents, 2 20yr olds, 2 labradors.
The good
The site was nicely located geographically for touring splendid dog walks. The bathrooms toilets and showers were clean. The swimming pool was nice but 500 metres away.
The bad
Our pitch was grass the area was badly drained, as the week progressed the awning was under mud and slime. The area was unusable.
We were muddy dirty the caravan was filthy the dogs were filthy.
No paved road so we walked over slime to get to the bathroom or out to the car.
We were pitched close to a road so managed to get the van off at the end of the week.
Stayed here for first time in a tent with 2 young kids and a dog. Said they were dog friendly but dog only allowed in outside areas, nowhere else!
Lots of stuff for kids to do. Camping without electrical hook-ups was on top of the cliffs, high up, which was very very windy!
There were plenty of spaces below that they could have sent us to instead. When we checked in, Reception staff not very friendly, more interested in talking to each other.
This is in contrast to when you arrive at the caravan reception where they're always nice and friendly.
Facilities were nice, good toilet/shower block, everything clean and nearby.
Weather though was absolutely terrible and one day there was even hailstones! So very cold but can't blame the site for that! Would go again.
Horrible place to stay, we wanted to leave after an hour
Disgustingly filthy, complained about the litter, fag ends and general dirt in the outside “ non smoking “ seating area but even the staff said it was because it was busy, yeah busy but pay someone to clean it up out of the millions you are ripping people off for
No access to any beach as the site is on a cliff
No water / motorhome filling places, Elsan dump filthy, bins overflowing with waste, didn’t even attempt the showers as the rest of the place was a tip
Entertainment at night was packed, noisy and hot as well as a mile queue at the bar to be served nasty expensive beer
We left after 2 days after paying for 5 days ( £55 a night ) never ever again !
Never again, when we arrived on site and were thrown our welcome pack and information and told 'be off site by 10am and no later on the day we leave'. After finding our pitch (160) we were disgusted to find a huge muddy puddle to put our awning up on. We had booked hard stranding but that was only for the van and not the awning apparently, fair enough. We set up and made the best of it, and apart from the water bed feel underfoot in the awning we were set up and on holiday.
The shower block and chemical disposal point were a fair trek from the van but were kept clean and tidy, the showers were hot and with a good water pressure.
We were pitched right next to the main walkway through to the site entertainment block so had a constant flow of swearing 10 year olds walking past our van.
There were gypsies on the site whilst we were there, who were constantly shouting, swearing and banging on the side of caravans as they walked past. I spoke to someone in the touring reception about this and she said that the warden would deal with it. I didn't realise there was a warden, we never saw him in the five days we were on site.
The touring site was scruffy with litter everywhere, dog mess and what seemed like a mountain of cigarette ends.
The entertainment block was well equipped with a large arcade, two show bars and a restaurant as well as takeaway options, the swimming pool and changing facilities were good but we had to queue over 50 minutes just to get in.
Whilst looking around the site, the static part of the site is immaculate with groundsmen patrolling the site all the time and keeping the grass cut and areas clear from litter. Unfortunately they don't care as much about the touring side of the site.
The surrounding area is really good, a short drive into Filey and its incredible beach and Scarborough and Whitby are both within and hour of the site.
We stayed here early July. Whilst the weather was our friend, the campsite alas was not.
Disabled campers are just not catered for at all. I informed haven, on booking, that I am disabled & needed to be close to the amenities block. I was pitched up a hill, a very difficult walk from the loos. That was the first problem. The second problem was the pitches! They are on a very steep slant up on pichers view and are unbelievably small! The booking information had them at 5x7. 3 meters but they are no way that big. 4. 5 X 6. 5 meters maybe. Tents are a clear afterthought & money making exercise, no bins, no water point, tents ridiculously & dangerously crammed in together.
It absolutely spoiled the holiday. To top it off, Charlie our touring receptionist was going to make a face after talking to me but as my friend who camped with us, was looking directly at him, he quickly changed his expression. Thanks Charlie for being rather rude!
The only decent thing was the disabled loo (a very painful hike away)
My husband said the men's just wasn't maintained throughout the day and stunk of urine from about 3pm until the morning.
Really disappointed with this site because it absolutely could be so much better.
We had booked a grass pitch with electric hook due to no hardstanding pitches left. Up on arrival to reception we were given a warm welcome and lots of information about the facilities on site. The touring and camping pitches were all on a hill we found our pitch cw66 and pitched up unfortunately due to the slope of the pitch even using two sets of levelling blocks and levelling legs we could not get our motor home level. The showers are warm and have good pressure. You do have to keep pressing the button as on most sites but you got a good shower. The hand dryers there is a trick to using these you have to put both hands under the dryer for it to work there is a small sticker on the front to show your apparently according to a staff member the dryers are set that way to stop kids drying their hair. Otherwise you will think that none of the dryers work. No hairdryers so you will need to take your own. There is a great dog walking field and a lovely cliff walk in to Filey which takes about 90 minutes to get there but on a lovely sunny day the dogs loved it. Filey is dog friendly there are section on the beach the dogs are allowed on and lots of dog friendly pubs. Don't forget you have another 90 minute walk back along the cliffs. There is a bus service outside the Haven site but we did not use it. On site the touring pitches are about 5 minute walk to use the facilities and take ways. Not a good walk when it rains you will get soaked. An ideal site if your staying in the static caravans but for touring and camping they need to do a refurbishment as when it rains you will get stuck in the mud but the tractor will pull you off. Staff are really friendly and helpful overall we had a great time. Only scored a 6 due to the touring pitches
I stayed 2 nights at his site and have always enjoyd it. Still a lovely site but please put rubbers on your toilet doors it was banging doors till everyone finally settled. Never again will I want to be near shower block. Fish and chips was very expensive but enjoyed them but didn't use club house not my thing. Shop on site well stocked. I do enjoy Blue Dolphin so will come again. Thank you. Next time I will try Euro pitch.
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Common Questions
Is Blue Dolphin Holiday Park ( Haven Holidays) child friendly? YES, it accepts children & has a playground View all facilities
Does Blue Dolphin Holiday Park ( Haven Holidays) have a swimming pool? YES, there is a pool on site View all facilities
Where is the nearest shop to Blue Dolphin Holiday Park ( Haven Holidays)? There is a shop on site View all facilities
Is Blue Dolphin Holiday Park ( Haven Holidays) dog friendly? YES View all facilities
Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.
All reviews and comments are the personal opinion of the review author only , and as such do not represent the view of the UK Camp Site.co.uk.
The facilities shown on this website are a guide only, and you should check with the campsite direct before making any booking. The UKCampsite.co.uk will not be held responsible for any errors or omissions
Tent Pitches 
Caravan Pitches 
Motorhome Pitches 
Small Campervans 
No Glamping Units 
Holiday Homes for Hire 
Holiday Homes for Sale 
No Seasonal Pitches 
Electric Hookups 
Hardstanding Pitches 
No Fully Serviced Pitches 
Families Welcome 
Not Members Only 
No Rallies 
Not Naturist Site 
Dogs Welcome 
No Dogs Allowed 
Groups Welcome 
Toilet Facilities 
Hot Showers 
No Washing Up Area 
No Bathroom 
No Baby Changing 
Laundry On Site 
Drinking Water 
Disabled Friendly 
No Chemical Disposal 
No Battery Charging 
No Gas Exchange 
No Recycling Facilities 
No Kitchen Facilities 
No Freezer / Fridge 
No Motorhome Point 
No Wifi Access 
Shop On Site 
Bar On Site 
Restaurant or Cafe or Takeaway On Site 
Kids Playground 
No TV Room 
Games Room 
Evening Entertainment 
No Fishing 
No Wild Swimming 
Indoor Pool On Site 
Outdoor Pool On Site 
No Horse Riding 
No Cycle Hire 
No Golf 
Tennis On Site 
No Beach 
No Watersports 
No Boat Launch 
No Sea Views 
Not Working Farm 
No Campfires Allowed 
No Waterside Pitches 
Public Transport 
No Dog Walk 
I was quite surprised by the "basic" static caravan. It was clean and comfortable. In fact, I think it was only the cheapest option because of the age, but I was very happy with the quality of the unit. 
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