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Reviews of Blue Dolphin Holiday Park ( Haven Holidays)

Campsite Search > UK > North East England > North Yorkshire > Filey > Blue Dolphin Holiday Park ( Haven Holidays) > Reviews

Blue Dolphin Holiday Park ( Haven Holidays)
Gristhorpe Bay
Filey
North Yorkshire   (Browse area)
YO14 9PU
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 Featured Site

Pitches: 272
Open: 01/03/2026 to 31/10/2026
           01/03/2027 to 31/10/2027

Rating: Average Review Score: 7/10 from 222 Reviews
                7/10 from 222 Reviews

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 Tent Pitches   Caravan Pitches   Motorhome Pitches   Small Campervans 
 No Glamping Units   Holiday Homes for Hire   Holiday Homes for Sale   No Seasonal Pitches 
 Electric Hookups   Hardstanding Pitches   No Fully Serviced Pitches   Show Full Facilities
Who's it for
 Families Welcome   Not Members Only   No Rallies   Not Naturist Site 
 Dogs Welcome   No Dogs Allowed   Groups Welcome 
Facilities
 Toilet Facilities   Hot Showers   No Washing Up Area   No Bathroom 
 No Baby Changing   Laundry On Site   Drinking Water   Disabled Friendly 
 No Chemical Disposal   No Battery Charging   No Gas Exchange   No Recycling Facilities 
 No Kitchen Facilities   No Freezer / Fridge   No Motorhome Point   No Wifi Access 
 Shop On Site   Bar On Site   Restaurant or Cafe or Takeaway On Site 
Activities
 Kids Playground   No TV Room   Games Room   Evening Entertainment 
 No Fishing   No Wild Swimming   Indoor Pool On Site   Outdoor Pool On Site 
 No Horse Riding   No Cycle Hire   No Golf   Tennis On Site 
 No Beach   No Watersports   No Boat Launch 
Other Features
 No Sea Views   Not Working Farm   No Campfires Allowed 
 No Waterside Pitches   Public Transport   No Dog Walk 

Reviews:  222 in total, now showing 136 to 150                 Previous 15          Next 15
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Date of Visit: July 2009 Unit:  Tent
Reviewer: Mitchum44 10 reviews from this member

 Visted here for three nights with two of my Grandchildren, which is why I chose this site. Anybody familiar with Haven will know the set up regarding pools/clubs etc. We stayed on the overflow field and paid £20 per night for two adults, two children plus pup tent, you pitch where you like and there didn't seem to be any restrictions on pitch size, which was great. The overflow field is large and depending on where you pitch could be a trek to the facilities, the facilities were excellent for such a big site, there is a portacabin type set up with toilets and showers and then a larger permanent facilities block with toilets/showers and washing up area, considering how busy it was I never had to queue for facilities and they were kept very clean, although the girls had to queue for a power point for their hair straighteners. Overall a fantastic site and would revisit without children. 


Date of Visit: June 2009 Unit:  Tent
Reviewer: Rach6912 2 reviews from this member

 We booked this site as a last minute break after a dismal wash out in the lake district! We were a bit apprehensive as we had never stayed on a real commercial site before and some of the previous reviews were not fantastic. We decided to go with an open mind and at £24 for 3 nights with electric and fun works passes who can complain!

Found the site to be excellent for our kids age 2 and 1, plenty of outdoor play areas and an indoor soft play, heated indoor pool which was a bit dated but the kids enjoyed it (1 year old found the outdoor pool a little cold even in the sunshine). The sports arena was really quite old and in need of a revamp but apart from that we enjoyed our stay. We didn't go to any of the evening entertainment so can't comment but it looked very popular! Showers and toilet block were ok and there seemed to be a cleaner in there every time we visited, plenty of hot water for washing up and never a queue.

Would maybe return here and stay in a caravan next time, our kids loved it. 


Date of Visit: May 2009 Unit:  Tent
Reviewer: Jakeyt 2 reviews from this member

 We visited blue dolphin for our first ever camping camping trip, and having stayed at the site in one of their caravans before knew our 3 year old would have loads to do. We booked an electric pitch at reception we were told we were best in the top field as there was a problem with the toilets but this was been fixed.

We found a great pitch right next to the play area great for small kids.

The toilets and showers were clean and tidy (busy at about 7 when everyone is getting ready for the clubhouse) All haven sites have excellent facilities on them bars, burgerking, shops, 2 clubhouses, indoor and outdoor pools.

We booked in advance on the net and paid 22.60 for 2 nights sat&sun and saved about £10.

The good thing with haven is after you have booked 3 2night stays you go into their 'freedom trail' club were you can get up 2 10nights where you only pay £1 for.

We really enjoyed our trip! 


Date of Visit: June 2009 Unit:  Touring Caravan
Reviewer: JTCamper 8 reviews from this member

 Just returned from 5 nights at Blue Dolphin.

There is no separation between tents or caravans unless you book a super pitch or hard standing.

The camping / touring field was very busy with litter everywhere. Opposite our caravan there were two young men playing loud music all day long from about 8am, to the right of our caravan a rowdy family drinking and shouting until after 0030 for 3 nights.

The toilet block is old and run down, on our first evening I went into the toilet block at 2130, the floor was swimming with mud and urine. The spoke to one of the cleaners the next day, she was working very hard but in the field we were in there is only one toilet block for hundreds of people. It also had an asbestos sticker on the ceiling.

The show bar was packed by 1900, with no seats available. I sat on the floor with my young son to watch the show and got flea bites on my legs. The carpet is filthy and sticky, the tables were also sticky.

The food in the bar was very average. The pizza shop ran out of dough one night so they could only make small pizzas.

In summary it’s cheap for the pitch, average prices for food and drink. 


Date of Visit: June 2009 Unit:  Touring Caravan
Reviewer: Emjfisher 6 reviews from this member

 We used this site nine years ago and weren't overly impressed but after seeing the improvements that had been made we decided to give it a go. The site is two miles north of Filey but there is no direct beach access from the park. There are bus services to Scarborugh and Bridlington at the park entrance. No problem fitting our 25ft twin axle on the grass electric pitch but a bit unnerved by all the do's and don't's from reception not as friendly as usual from Haven. Got us wondering if they had a lot of rowdy families but nothing like that while we were there.

Very clean and tidy touring area, large with two toilet and shower blocks both spacious and clean and a small playground on touring site but more suited to younger kids than our 9 and 12 year old. Staff on main park were friendly and meal in lounge bar good value at £30 with drinks. Supermarket and entertainment complex much improved since our last visit and shop prices were reasonable and good choice of products.

Pool not really adequate for the size of park especially when only indoor open as we had rain. The same goes for the entertainment venue as although there are two only on used for family entertainment but just nowhere to sit and that was at 7pm! Disappointing as you pay more for Haven sites to enjoy the entertainment etc. Various takeaways and a delivery service to caravans from Papa John's pizza but sadly rang on Saturday night at 10 and they had shut early due to a lack of pizza dough!

Not really anything wrong with site but nothing special to make us want to return especially when its busy as you end up missing out on the extras you come to Haven parks for 

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Date of Visit: May 2009 Unit:  Touring Caravan
Reviewer: Emma Frost 4 reviews from this member

 We went to the Blue Dolphin, Filey for Half Term week. There were 6 of us (myself, my husband, our 3 children and my mother-in-law). We had a grass pitch with electric and also put our full awning up.

I went with an open mind as the reviews had been quite varied.

On arrival it was quite busy, with many units arriving for the Bank Holiday and Half Term. However, we were dealt with very quickly at Reception. I was surprised to find that we were not allocated a pitch, but just told to pitch up on any free grass pitch with electric! This was a bit of a nightmare, as many were already taken so we had to drive round a little while!

That said, we managed to get a great spot directly opposite the children's park (ideal for the kids). A warning to others is that the site is very uneven, so ensure you take your levelling blocks! The pitch was of ample size for our caravan, full sized awning and car.

During the whole week we found both the toilet block and the porta-cabin toilets to be of a really good standard. The showers in both were really good - but exceptionally good in the porta-cabin. Proper power showers with glass folding shower doors! No complaints whatsoever.

A small downside was that although the park operate a strict no noise after 11pm - the touring area was still quite noisy sometimes until early hours. There were children (as young as 5 or 6) still on the park playing with friends until 11.30-12 midnight! However, this did not ruin our holiday, and we all still managed to sleep (my husband and I slept in a bedroom annexe off the awning).

Whilst the site had a lot of things for children to do, I was a bit disappointed with the kids clubs held in the morning. It was very repetitive and not very imaginative. This was also the same for the evening entertainment. Another warning - if you wish to go into the Galaxy Showbar in the evenings, you will need to be there by 6pm to get a table!

We ate on a few occasions in the bar/pub. The food was very reasonably price and a pretty good standard so I would recommend it. The breakfasts are pretty good value too.

In summary, we really enjoyed the holiday and would be happy to book on this site again. 


Date of Visit: May 2009 Unit:  Tent
Reviewer: Mandyo 3 reviews from this member

 Just returned from a fabulous weekend at this site. We chose an electric pitch not too far from the toilet facilities and had plenty of space for our tent and two cars.

The staff were all friendly ,professional and welcoming from the reception when we checked in right through to the minute we left.

My other half, myself and two teenage girls found plenty to do and even wished we could have stayed longer as there was so much more.

I know this site often gets bad reviews but to be honest the bad points, which were the state of the toilets, were actually caused by the visitors and not the fault of the site. Some people just abused the facilities. Leaving wet wipes all over and blocking up the loos with reams of loo paper????

All in all we will definitely be going back.After all there are few times that we have been in the good books of my teenage daughter. 


Date of Visit: May 2009 Unit:  Touring Caravan
Reviewer: Grummy32 2 reviews from this member

 Just returned from Blue Dolphin (BD) and we were quite apprehensive after booking and then reading the reviews posted for this site.

We had no problems, with electric (other than BD switching it on within 5 mins of a phone call to site security. It is a very hilly site and a lot of the pitches are uneven, but coped even with a 23ft unit.

Site is quiet on a night, toilets, showers, pot wash all kept clean.

We arrived on the Thursday to beat the Friday school run rush and by Friday night the site was full, however, we paid £99 for 4 nights and had all day and night entertainment for our 4 year old. We said there was enough to do to last at least a week if you have kids upto teenage years. You have to go into Haven site with your eyes open as you have to pay for the extras - but we paid £3.50 for lunch with 'Bradley Bear' absolutely Brill - and he came away with a lunchbox in with the price. Everything was well organised and controlled and the site has (we think) a new main complex. OK - there is is a burger king, a pizza shop, and a chippie (which is open rarely!. All ok in our eyes! We will be back! 


Date of Visit: April 2009 Unit:  Touring Caravan
Reviewer: Mbiuk2 2 reviews from this member

 Just returned from our 2nd break to Blue Dolphin, yes I said second.

Spent 10 nights, unfortunately the site was extremely busy Good Friday-Bank Holiday Monday but everywhere else would have been also. Instead of battling the crowds myself and my children Friday-Monday enjoyed the company of holidaying families staying at the same site, went for walks etc.

Facilities, well the pool could do with being bigger but the same as most sites they are always too small when it's busy. The changing facilities the same, but that happens at our local pool. The activities are £5/£6 which seems expensive when you're away but no more than our local pool/sports centre. Play area at the touring site then another near the main complex. Soft play area I think was open 12-4pm. Sports/activities area which has many activities on.

Showers, toilets etc - The cleaners do a sterling job trying to keep the showers/toilets clean on the touring site, unfortunately it's the users which make them messy (I mean why leave a poopy nappy on the floor? Some people are just vile! People allowing 3/4 year olds to the toilets on their own and to play in them etc)

Unfortunately there were 3 power cuts over the weekend, but this of course was probably not the sites fault. They did the best they could to get it back on ASAP. Caravans and tents with loads of lights, heaters heating the world, cooking stoves etc on it's bound to get overloaded (it was when people were back on site/late evening they mainly went off!) I still have no idea why people feel the need to try to overload ONE plug. Tent near to us was running a hob, grill, 3 heaters, stereo, laptop, TV and phone charger when it went off ???? Complete lack of common sense. They swiftly removed the trail of extension leads when it went off.

Shop is expensive, but Filey has a selection of local shops including 2 good butchers(and several owned by Dixons which stock some caravan items) then there is Scarborough not too far away if necessary. If you want takeaways many in Filey deliver to the site.

Overall, sorry but I can't blame Blue Dolphin entirely for the 'blips' when we were away. Many went home on Monday so it was back to being quiet enough to enjoy the facilities (inc many empty seats in the show bar) as we did until Thursday and no power cuts. Yes I do think they allow too many on site for the size of the facilities but most sites are the same now, they could definitely do with another decent size shower block for busier periods but most of the issues we had were down to visitors, not the site!

Staff are very helpful, polite and considerate, really good fun too when it was quieter so they could let their hair down a little.

We paid £200 for 10 nights, £20 a night for family of 5. Great value when you think about what you get for your money, CC site we tried to book was going to be that price with no facilities, pool, free entertainment etc etc. 


Date of Visit: April 2009 Unit:  Touring Caravan
Reviewer: Bobbybill22 2 reviews from this member

 We went to Blue Dolphin at Easter, for 3 nights.

1)the power went off at least six times, for an hour or more.

2)there was a generator running all day and night, powering the porta cabins(toilet block)

3)There was no CDP at the nearby toilets, the only one being at the top of the field, for 260 plus units.

4)There were tents pitched right next to our awning, when they are supposed to be 5M away.

5)Only 2 sinks had hot water in the gents.

6)there was no washing up area.

Need I carry on? Doubtless to say, we will not be going there again 

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Date of Visit: April 2009 Unit:  Touring Caravan
Reviewer: P+G Foster 1 review from this member

 We arrived Thursday lunch time and was given our welcome pack and rough directions to our pitch. We managed to park on the wrong side of the road but they didn't seem to have a problem with that. This was our first trip with the caravan and when we got there we thought it wasn't too bad, that was until Friday came when the masses arrived! They had 300 arrivals to the touring area, it was packed . They have 439 pitches and not the 279 stated here unfortunately. Totally agree with (Colin15250) below on the electric, what a pain this was, my 5 year old was gutted when the electric went off during the Dr Who special (thank heavens for repeats) Monday morning we had no electric in the shower block, so no hot water either. On the plus side for the shower block, we were in the centre part and used the purpose built shower blocks which were very clean. The wash up area was also kept clean but could do with a few more sinks. (There are currently four)

I wasn't overly impressed with the on-site shop, although it had most things it didn't really seem to have anything if that makes sense, and I did find it more expensive than the supermarket.

Again to agree with (Colin15250) below (The club house was packed by 6pm with nowhere to sit, and there was a private function going on in the second bar, and the queue was so long that even if you joined the back there was no way you would get a seat.) Also to get to the swimming pool you had to make your way through the amusements, nice one Haven 'NOT' ! The changing rooms for the pool are somewhat small for the amount of people using the pool.

The local area is lovely, we visited Scarborough, Filey and had a great time at Eden Camp in Malton 


Date of Visit: April 2009 Unit:  Touring Caravan
Reviewer: Colin15250 5 reviews from this member

 We arrived on Thursday evening at 7.15pm and the touring office was just closing, the lady gave me the welcome pack and rough directions to our pitch. When we got to the Superpitches there was no pitch numbers so we had to guess which one was ours. Although it was a super pitch it was not level. After levelling the van all was well until saturday at about 4pm, where the electric went off, me along with several others went down to the office where we were told someone was coming to fix it, at 7pm we still had no electric, then we saw someone playing with the electric box and was told it should be back on in half an hour. Yes it came back on then an hour late went off again, then some came back on where others were still off.

Overall it was our first and last time to Blue Dolphin Touring Site.

The club house was packed by 6pm with nowhere to sit,and there was a private function going on in the second bar, and the queue was so long that even if you joined the back there was no way you would get a seat.

All in all, the kids had a great time, but as for us adults never again. 


Date of Visit: March 2009 Unit:  Tent
Reviewer: Binney Family 2 reviews from this member

 Visited this site last weekend as we were able to obtain a great offer via their web site! On arrival all was a little confusing as someone was already on the pitch number which we were allocated, so we pitched at the side of them - this turned out to not be a problem, so all ok!

The pitch itself was pretty level, but the bordering hedge had been cut recently, therefore there were a lot of small fragments of wood remaining on the ground which became evident only after we had pitched the tent!

The toilet block was pretty clean with plenty of hot water. No plugs in any of the sinks though so tricky having a wash!

There was a little noise at night (a few people shouting and swearing on the way back from the club) but luckily seemed to soon die down.

The major comment however is in relation to the on site swimming pool. This pool (although free if you're staying on the site) was horrible. We went in with our 4 year old and really wanted to get out as quickly as possible. The water was very murky, with odd bits of grass floating, the pool was quite badly lit (about 3 of the lights were not on), and the changing room was very dirty (floor covered in mud, and some kind of soggy biscuit). I would not recommend this pool - if you want to swim pay and go somewhere else!

However, aside from the problems with the pool we had a good first camping trip for 2009 and this is a great base to explore the area which has loads to offer! 


Date of Visit: October 2008 Unit:  Tent
Reviewer: Peggybabcot 8 reviews from this member

 We arrived on Monday, so not their busiest day to check in. The lovely lady at the touring reception was rather flustered as people hadn't vacated and therefore freed up their pitches in time for incoming guests. Someone in the queue in front of me hadn't booked an electric pitch (an error when he booked online according to him) but she was so stressed she just told him to pitch it on one anyway. Caravans were pitching on hardstanding when they hadn't booked these pitches so that meant that there was a shortage of these for the people that had paid for them when they arrived. Check in was a total disorganised shambles. I was told that as the lower toilet block was out of order it would be wise to use the electric pitches near the upper toilet block. The 'lower toilet block' if that's what you can call it, was just a load of portakabins so quite relieved that they were closed. The upper toilets were no better. The only redeeming feature is that they were at least warm and in the sub zero temperatures this was a HUGE bonus. There was mould on the ceiling of the ladies shower block, due to poor ventilation. The showers were old, tired and not very clean. The toilets weren't much better. None of the sinks had plugs and the water temperature varied between too hot and too cold and just occasionally, if you were lucky, you'd get it just right. There was a ten pound refundable deposit for the key to the ladies but we were told at reception as the lock was a bit dodgy you'd have 'to wiggle it' to gain access. More often than not campers were relying on people already being in the shower block to let them in than the key actually working! Not good if you're desperate. I did see a cleaner a couple of times but evidence of any action was, how shall I put it, not obvious. Her equipment was significantly insufficient. I don't consider a bucket used to carry a cloth and some cleaning fluid to wipe down the sinks as adequate cleaning supplies for a shower block with a high volume of traffic such as this. The floors were definitely not cleaned all the time we were there and several of the showers were slow to drain which unfortunately you didn't realise until you were actually in them and were swimming in a shower tray full of someone elses hair which came back up the pipework. NICE! With only one hook on the back of the door and a flooded 'dry' area of the shower, getting washed was more of an olympic event than a normal daily routine.

The pitches were rather hit and miss. You could simply pitch wherever you wanted. Everything was SO disorganised I'm sure you could have just turned up, driven around and got an electric pitch having not paid a penny as there was never any evidence of wardens patrolling. We were lucky in so far as we had no trouble with neighbours but if things had been different I don't think anyone would have sorted the problem out. Haven's website asks the length of your unit when booking online and stipulates a maximum length of 21 feet but to be honest I think you could have turned up with the biggest tent on the market and pitched it wherever you liked as there was no definition between pitches, nor anyone to care for that matter. Given the weather we had (rain, hail, snow!) the pitches seemed to be draining away adequately but they were rather exposed to the elements which made packing away a challenge (understatement of the decade!)

The location of the touring site was quite a way from the main part of the park and almost felt like the poor cousin.

The onsite shop in the main complex had very limited supplies as it was the last week of the season and shelves which would normally have had food on them were filled with yet more Anxious Elephant cuddly toys. Not much good to cook on the barbeque though.

The pot washing facilities had NO plugs either. Do they have a plug snatcher on the loose in Filey?

We decided to avoid the facilities of the swimming pool after a fellow camper told us about their daughter surfacing with a safety pin lodged in her hair which she'd picked up whilst in there. Ok, so Haven can't be held responsible for someone else's carelessness but it really summed everything up about this park. We decided to leave a day early due to bad weather and when we tried to get a refund on our toilet block key touring reception was closed, in fact it was closed more than it was open. We had to ring a number for someone to come and open up to give us our deposit back.

The surrounding area on the other hand had plenty to offer with Filey, Bridlington, Scarborough and Whitby all within an hours drive. Eden camp (war museum) at Malton is well worth a visit if you have kids. We love the area as we honeymooned here 17 years ago so come back quite frequently and can't speak highly enough of the breathtaking scenery and lovely seaside towns. 


Date of Visit: September 2008 Unit:  Touring Caravan
Reviewer: Mrh2000uk 7 reviews from this member

 Ideal if you drive a 4x4 and want to test how good it is in mud ruts and poorly maintained roads with bits missing and potholes!

Originally booked a superpitch but when we arrived I could not even get close to it with the state of the grass, superpitch concrete base would have only accommodated an 15ft van anyway (Whats super about that pitch??)

Eventually pulled on hard standing which was on a big slope and quite a trek off the road over muddy grass again.

The whole site was just a big muddy field on a slope with a road that was laid about 20 years ago, rubbish was everywhere, toilet and shower blocks where a disgrace. 


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Common Questions

Is Blue Dolphin Holiday Park ( Haven Holidays) child friendly?  YES, it accepts children & has a playground  View all facilities

Does Blue Dolphin Holiday Park ( Haven Holidays) have a swimming pool?  YES, there is a pool on site  View all facilities

Where is the nearest shop to Blue Dolphin Holiday Park ( Haven Holidays)?  There is a shop on site  View all facilities

Is Blue Dolphin Holiday Park ( Haven Holidays) dog friendly?  YES  View all facilities




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