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The staff could do with getting the mop and buckets out with bleach and clean the toilet blocks they were rotten. But on the plus side wells itself is superb and the beach was stunning
Our visit to Wells could have gone either way. I did not really want to go, as due to the horrific weather last year for tents, they are no longer taking tent bookings. I am not too sure I agree with this, as travelling with Kids who really want to go camping on a bank holiday with no booking hardly seems fair. Anyway, we got there early, to try and get on, as suggested by the office when we rang up about 20 times the week before (There were 3 families in total going - another reason we would have preferred to book!)
We needn't have worried - apparently they have pitches for up to 800 tents!
We camped in the 'Group Area' next to the boating lake. We got a fab spot down in the corner, and stuck ourselves in a 'triangle' with a gazebo. To be perfectly honest, my only complaint about the campsite is the lack of toilet facilities. One toilet / shower block for the whole site?!?!?!? Not very good for the prices they charge. Adding to that is that they are miles away! They were clean enough, and we had a shower, so that was fine.
Weather wise - WOW!
A fab weekend, and I would go back, but not without my reservation!
Wells next the sea is a beautiful town on the North Norfolk Coast and the locals are so nice, even though they are invaded by holiday makers each year. However I will not now use the pinewoods site. Most of the old camping areas have been used for expensive mobile homes and apart from a few pitches the only fields available for camping are the 'overflow' ones which are prone to flooding. Having called just to confirm that space was available (you cannot book a pitch on these fields, indeed there is no regulation on the number of tents that can be accommodated) I was told 'we can't accommodate you - we've just closed the fields as it looks like rain' On previous visits tents had been packed into these fields and were in some cases only feet apart. This field was also used by cars and I was afraid of being run over, tent and all in the dark (there are no lights) The toilet blocks seemed to be conveniently closed for cleaning at about 8 o'clock in the morning, just as everybody wanted to use them. The staff at reception were unwelcoming. Needless to say, I now stay at another site some miles away and I am happy there.
We spent a week on this site and must say the location is spot on right next to the beech and a nice stroll to wells, As regards the toilet blocks I have never seen anything like it on any site and I have been caravanning for a number of years. We complained to reception and all we basically got was the site is full so it cant be that bad. As for the comment that Levitric made, no one is saying Norfolk as an area is bad, it is one of the nicest places in England, but when you pay £260 for a super pitch for a week I expect the showers and toilets to be usable. Luckily my in-laws were in a static so we used there shower.
After a three and a half hour drive, we arrived at this site (which we had booked in January and where we come every year), to find the tent pitch flooded. We returned to reception and asked if we could move somewhere else. We were told we couldn't and the only option was to write in to ask for a refund. They refused to move us anywhere else. I understand that obviously the weather is beyond their control but I would have thought they could have moved us to another site, especially when there were plenty of empty pitches available. We asked to speak to the manager and were told he was busy. Only after insisting did they eventually agree to give us a full refund.
After reading reviews on this web site we booked this campsite with a bit of trepidation, however, our worries were completeley unfounded.
I pulled into Wells on a Thursday evening and as we went through the picture post card Quayside I relived many childhood memories of the beautiful town.
The campsite is absolutely fantastic, the toilet block near our pitch was very clean indeed, we were on a super pitch, the caravan was on hardstanding, but the awning was on grass, this to me is a perfect combination, I hate having to use rock pegs for the awning, but like the caravan firm and level.
My review of this site is purely based on my own experience of this site, however I did notice some muddy patches and I was glad that I had booked a super pitch. However, if you want to holiday on the Norfolk coast in August, you need to expect a slight amount of water, if not please feel free to bug*&r of to Spain and stop complaining about the beautiful area.
Just back from a 5 day break in some of the worst weather imaginable!
It blew a gale every day and night and rained for most of it, sometimes torrential, but unlike other reviews we found the Horse Paddock reasonably dry,the trick is to be picky where you site (its pitch where you like here) take time to look for the dry areas and you'll be fine.
Of course the main drives in and out were muddy but nothing too bad.
The shower block nearest the office is notoriously bad, there are several more that are adequate and water is good and very hot.
So, don't take all reviews for granted, intelligent decision of siting your tent, and a little walk about to scout out the best showers and you'll be set for a great stay.
I would echo everything said about the location of this campsite, it is absolutely fantastic.
However the toilet and shower blocks really let it down. We were staying in the overflow tent area 'The Horse Paddock' so used the main ones near the cafe/shop area. These blocks are tired and in need of refurbishment. They were also not very clean - we stayed 4 nights and I never witnessed any cleaning or evidence of cleaning. My husband said that it was like having a shower in a urinal in the men's block. But the main thing is that there is hardly any water pressure so you get this dribble of water out. If you've got long hair and want to wash it you'll be there a very long time! This was very frustrating especially when you're paying £17 a night to stay in a field with no facilities apart from some grotty portaloos.
There was a massive thunderstorm on the first night and the field quickly became flooded. We were shocked when we came out of the tent the next day to find we were surrounded by substantial pools of water. No wonder the security guys advised paying for one night at a time! I agree with previous reviews that they should charge a lower price for staying in this part.
One more thing, be careful using the communal freezer in the laundry block. One unscrupulous individual replaced my expensive freezer block with a cheap rubbish one. Very annoying.
I will definitely go back to the area but not to this site in a tent.
We booked this after having a lovely holiday in one of the lodges last year. We then became rather worried after reading the recent camping reviews! However we've just had a lovely weekend there luckily. We stayed (with a tent) on one of the superpitches as we were with friends with a caravan - these pitches were great (split up by little hedges) and had at least two near-by and clean loo / shower blocks. I can see where concerns have been with the camping field by the lake - it looked very uneven and I'm glad we weren't on that bit (especially as the rain got us good and proper one night and I bet it was waterlogged). Shame the shop closed at 5, but otherwise all good - great to be so close to such a fantastic beach and enjoy the walk up to the town. Would definitely return - but only to use a superpitch.
Nice site this one, big though so it won't necessarily be the most peaceful campsite in Norfolk. Having stayed several times now if we have a gripe it's that loud music late at night doesn't get tackled by the staff, which can be a problem on such a popular site with us repressed English people too shy to say anything ourselves.
Otherwise I have only good things to say, the shower / toilet / pot-washing blocks are kept clean enough considering how much use they get and free as they should be at the price for a night's stay. The shop and restaurant aren't cheap but we shouldn't expect them to be, basically you have convenience for any emergency supplies you may need.
The location is lovely, Wells is as attractive a seaside town as you could wish for, just be ready to queue for fish 'n' chips during good weather. Top place to stay if you're a birdwatcher looking for somewhere to stay in between Cley and Titchwell.
We may look for other sites in North Norfolk but Pinewoods will always be a dependable campsite with top facilities.
We have visited this site many times, from when we first started camping 15 years ago. The site has changed beyond recognition with the camping facilities now down to just the lakeside 'Group Area'. Previous reviews have pointed out how wet this area can be, it was very hot and dry, and had been all week prior to our visit. However, kneeling on the grass reveals the main problem, the underlying water (water table?) rushes up to meet you, and anything left on the grass WILL get wet. The staff are absolutely fantastic, the security is A1, very comforting, and arriving 'after hours' was made a very pleasant experience. The first signs of trouble are when you need to use the toilet / shower blocks. I have fairly limited mobility, the nearest block was locked shut, walking 500 metres to the first available block isn't too bad if you are mobile. The next day, the closest block was open, it was filthy, the shower locks were broken, the toilet seats were designed for Lilliputians, and the shower can be best described as a warm leak. This is the most expensive site we visit, they really do need to invest in the infrastructure. The refurbished coffee shop is good, but expensive, that investment would have been better suited by tidying up (rebuilding?) the toilet/shower blocks. It is a beautiful area, and the only site within walking distance to Wells. One other gripe - why shut the shop/off-license at 5? For supplies we had to go to town. 5/10.
We booked this site because we wanted a site near to Holkham Hall where we were going to see Status Quo in concert on 1st September. The site looked so lovely on the website. What a disappointment this site was, small pitches, old dirty toilets and showers, leaking taps, overflowing, badly stained toilets,. One toilet block not even in use. This site was by far the most expensive we have stayed on - and we do a lot of touring and was the worst for facilities and cleanliness. The areas around the toilets were boggy. The "roads" were uneven and potholed and filled with water when it rained. With the expensive cost of touring on this site I would have expected better, and am surprised that no upgrading appears to have taken place for a long time.
Needless to say the QUO were great! The one highlight of our weekend.
We will not be visiting again and would not recommend this site to anyone.
Check in was poor- on arrival our pitch was occupied by cars! we were given another pitch and 4 days later told to move by a security guard late one evening. (we saw this happen to tents around our van during our week long stay)
The toilets and showers were filthy. The play area is very poor and small. Shopping on site took about 40 mins to buy a loaf of bread. Worst of all for a site of this size was the limited recycling facilities.
The site is set in an amazing location by the beach. The local indian restaurant was friendly really trying hard to please everyone despite being so busy.
Pinewoods seems to rely on there location and not customer service for a busy site. We were not impressed!
There is so much to do with children in local area we ran out of time.
The boat trips to see the seals is amazing with Beans boatyard
I have been going to this site for 20 years, starting with my mum and dad in a caravan.
I am now going down this year for the first time without my parents, in a tent, and can only pray that the weather will be fine. The reason? As so many people have already said on here, when it rains in Norfolk, it rains, and the ground in the overflow field near the lake, and the horse paddock end up looking like a festival site! They apparently put in new drainage to the lakeside field a couple of years ago, but it doesn't appear to have worked. And they are wanting £16.50 a night to stay on them, and £25 on the electric pitches during peak season!
The lakeside field isn't too far from a toilet block which is in with the statics, but the horse paddock field is further from a toilet block and has a row of portaloo's in case you get cut short!
The showers are nothing special, but I feel comfortable using them, as they have been worse! Some toilet blocks are better than others, as they started to do them up a few years ago.
Away, from the downsides, Wells, is a gorgeous little town, with many exciting things happening during Carnival Week in the summer. Lovely unspoilt beaches, and a nice walk into town along the flood bank (takes around 20 min). Wells Harbour Railway can you to and from the campsite to town taking only around 5 minutes. There are some lovely shops, and if you can't find something, I'll bet you a fiver Walsinghams have it - they seem to have everything!
The site shop is well stocked, and the cafe sells nice food, although both can sometimes be a little pricey. But there is a shop up the top of town which is like a small supermarket, where you can get food for extremely reasonable prices (Nobby's). The pinewoods are lovely for a walk, and the trampolines, canoes, etc are great fun, and I have spent many a happy hour on them. There is also a kids play area.
For some reason unknown known, as mobile phone signals aren't brilliant in Wells, is that all the phone boxes have gone off the site apart from (if it is still there) one in with the statics. There was a freezer in the Laundrette that campers could put their ice packs in to freeze, but last time I was with someone who used this, they didn't freeze properly although left a long time, and people had ripped open the bags to keep them together and some had gone missing.
Overall though, a great little town, with a nice campsite (although I feel it has gone downhill since the council stopped running it - at least they sent a pump to get rid of flooded pitches when it rains), although I hope they don't get rid of tents, or put their prices up too much. I love his place though, and will continue to come for as long as I can.
If I hear they want to get rid of tents, I shall be the first one to start a petition!
We have camped here the previous two years, once in the overflow field behind the shop / office and once in the tent area, by the lake. Both times the weather had been fantastic. This year we arrived late at night in the pouring rain, we hadn't booked but the security guard pointed us to a "super" pitch with hook up, which we were charged for at a normal rate. Unfortunately this was next to one of the toilet blocks. However.Being a tent camper the site of hundreds of statics and tourers isn't one that fills us with joy but the sites location and surrounding area more than makes up for it. Yes the toilet and shower cubicles aren't always at their best but this is a big site and more often than not the toilet block is closed for cleaning so if you time your visits right you shouldn't usually have a problem. The sites proximity to the beach makes it suitable for families or walkers and the pubs and restaurants in the town offer a fine choice of food at a range of prices to suit every diner. I'm in no doubt that we will return next year.
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Common Questions
Is Pinewoods Holiday Park child friendly? YES, it accepts children & has a playground View all facilities
Where is the nearest shop to Pinewoods Holiday Park? There is a shop on site View all facilities
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
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