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Booked onto site, got charged mid season rates for what they advertise on their site as low season, £50 for 2 nights we paid it until we seen our pitch!
Uneven and gravel everywhere no grass to sit outside the caravan, it was next to the playpark which seem to be the poorer pitches as the ones in the middle are well kept unlike the ones next to the bushes.
However went and asked for our money back after seeing the pitch which they obliged and gave us it.
We visited this site for 4 years from 2006 to 2010 and saw the changes in ownership during that time. When we first went the pitches were spacious and it felt well organised - facilities were basic and there were charges for the showers.
When the new owners took over, while there were some improvements - refurb on toilets and shower block, new play area for the kids, it was not all good. We regularly booked for a specific pitch for out Pennine Folding camper and although would have this request confirmed, would turn up for our holiday and discover that they had put someone else in the pitch that we had booked!
They re-worked the hard standing pitches and where originally there had been 4 pitches they had made 5 -which meant that your neighbours were very very close.
As we tended to visit at busy times - school holidays and never for less than 1 week, there were always problems with the power tripping out - and the poor guy John who had to then go round each unit and ask them to turn things off or down - not allowed to have your halogen heater on more than 1 bar regardless of how wet or cold it was, became ridiculous.
Last year we didn't have one night when the power stayed on during the evening - and on some occasions it tripped 3 or 4 times, the rubbish bins weren't emptied and bags of rubbish just piled up - it wasn't good.
Top that off with an increase in prices meant that this out priced itself in terms of what they were offering and the cost of it. In fact we had booked for our 2010 stay in February using the pricing indicated on the web site and paid our deposit. Then we had confirmation that the price was going to increase because the owner hadn't realised it was half term week and wanted to increase his prices. To be fair on the manager on site, they did sort this and agreed that we could have it for the price we had originally booked for but with the power issue during our stay, we decided enough was enough and needed to spend our half term week in Whitby somewhere else.
I am not sure what it has been like this year and know that they had changed their pricing structure to exclude the electric charge but unless they have fixed their outage issue - it may not be enough.
The location is perfect - but just disappointed with the ownership.
Wow. What lovely place the people was so helpful. There is a nice clean and tidy + safe play area for the children
The scenery is beautiful the toilets are spot less as is the shower. The shower is on a very short timer so you have to keep pressing it. A very clean caravan park. The shop could do with a bit more stock.
The bar is small but cosy. But they didn’t have any ice or diet coke for sale in the bar. We got a taxi into Whitby town centre £6.00. I think that’s a good price
All in all a very nice place would recommend this camp site
My friend and I called here on the first evening of a coast-to-coast backpacking trip. The site is focussed around caravans, but despite this there's no excuse for asking for £20 per tent. In light of the time of day we reluctantly paid for one tent, rather than the two we used elsewhere on the trip.
Just got back yesterday from a 3 day camping trip we went on friday 18th and would like to say its the best site we've been to yet cant fault anything,we was on pitch 47 very close to the toilet / shower block,we had a walk round the site and were ever you are your not far away from them anyway. We had a lovely walk to robin hoods bay 3 miles and the second day walked to whitby 4 miles we took both the cliff top walks with beautiful views overlooking the sea. But getting back to the site we give it A+ for friendlyness / clean / tidy / shower size and just a great stay we will be returning back next year without a boubt steve & tracey allen
This was our second visit to this site. We came here for our first ever camping trip in June and had a fantastic experience. We had no trouble pitching our very big tent on the Pony field, had loads of space and it was 60m to the toilets in one direction and the same to the pub in the other.
On our return visit it was a different experience; having specifically booked the same field, we were shown to a small terraced pitch down hill, which incidentally had a car parked in it and no sign of the owners to move it. Our tent would not even fit in it having paced it out - it was 2m too narrow and 2m too short. The man who showed us to the pitch watched me pace it out and after I requested, he eventually spoke to the manager on the radio. We set off back to reception and after a long discussion were shown back to the field we'd asked for. We were told in no uncertain terms that we should have asked for the Pony field (which we did), and a specific pitch if we wanted it (which we did) and specify that we had a big tent (they asked for the dimensions on the phone at the time of booking). His manner was unhelpful.
We have looked again at this site, and now discovered that they have published the max size of a tent (12x12ft) and even then state that guy lines might cross with neighbouring pitches. Prices have gone up significantly. The rules also state that if your tent cannot be accommodated then your must leave the site and no refund will be given. With regard to quiet time, the bingo from the pub on a loud PA system went on long after the published time.
I have just returned from a 3 night stay at york house and enjoyed my stay and will return again. I found the location of the site excellent as only 3 miles from whitby and loads of other places to explore. It is a nice clean quiet family site and I would recommend it to couples or family's who want a nice quiet holiday close to whitby. I was on pitch 14 it was rather windy but had a great view across to whitby and was close to the showers etc and play park which my son loved. Showers and toilets free which is good only bad point I have to say about them is they would benefit from opening windows to let the steam end smell out. I never tried the bar or the food but always plenty of people in but was small. The shop was ok but very limited stock however whitby only 3 miles in car. To sum up nice clean quiet site and in great location and pitch prices good I will be returning.
Booked for 2 nights in Sept 09, on arrival paid the £5 toilet key deposit and for the pitch and was directed to the tent pitches.
So far so good.
Met a gentleman who directed us to a small pitch that was being overlapped by a huge tent to the right, tried to explain that the pitch was inadequate and the gentleman seemed to become less accommodating at which point I turned the car around and returned to the shop, no refund given not even for the key.
Attitude from the young woman in the shop matched that of the gentlemen guiding you to the pitch.
All in all the worst site I have been to in 20 years of camping
This was our first camping trip, so I don't have anything to compare it with; however, here goes!
Pros:
Camping area was on flat ground; the toilets and showers were clean. There was a pot washing area and a washing machine and dryer.
There is a small camping shop on site and there is also a pub and hotel, which serves food to take out.
There was also a field for dogs, which was really useful, as we took along our four legged friend camping with us. There is also a kids play area on site. There was also a helpful old guy who showed you to your pitch and told you what you needed to know about the campsite.
This site is good as regards to location for Robin Hood's Bay and Whitby Abbey. Car parking for the Abbey is only a 5-10 minute drive away from this campsite.
Cons:
The pitches for the tents were a walk away from the toilets; this was ok if it was not raining and pitch black at night. You had to leave a deposit of £5 for the shower and toilet key; however, you do get this back at the end of your stay.
The camping shop lacked basic essentials, such as bread, sometimes milk and washing up liquid (however, there is a shop about two miles down the road, called Premier).
The pitches for the tents were on the small side; we had a large family tent (8 man) and a car,but the pitch size meant that we had to park our car at the end of the field that we were on, or, park on someone else's pitch (if they said it was ok) if they had a small tent.
Also, you may have to book first before arriving at this campsite, as a guy came onto the site hoping to pitch up for the night and they said they were fully booked; however, there was loads of spaces that were not filled up for days.
Overall, it was a good first experience of camping; would like to find a campsite with bigger pitches next time. If you have a big tent, a car, gazebo, awning or trailer and want a pitch with electric hook-up, this campsite may not be suitable.
Basically, the campsite is well looked after and you do feel secure, as the barrier is locked at 10pm (this is what we were told). We had a brilliant time.
Nice kids playground. Shop on site opens at 9 a.m, is expensive and very limited, better off going to coop in whitby. Showers free, however water was cold as problems with heater. Free soap in toilets. Toilets were messy / dirty during our stay, maybe class of clients or just not being cleaned, who knows? No toilet roll or soap for 2 days in mens toilets. Meals in bar not nice (cardboard fish and chips). There is a 10 p.m - 8 a.m policy which was observed by all and we really appreciated it. Washing facilities were very cramped, and claustrophobic, as you had a washing machine and tumble dryer in there with you as well as a hairdryer? And no window to open. Pitch size adequate, we had elec hookup. There is a key system for the facilities, which proved awkward as sometimes we forgot the key and had to go back, and also when one of us went to the loo you could guarantee someone else wanted to go, but 9/10 the ladies door didn't shut properly so you could go straight in. You are 4 miles from the fantastic town of whitby which has a lot of history a fantastic shopping centre, sea fishing, boat trips (we saw porpoises), and an attachment to Dracula as well as ghost walks, just too much to list! You are 2.5 miles from robin hoods bay, which is a beautiful village situated on a very steep hill (think clovelly if you've ever been), it's fab for crabbing, does excellent fish and chips, has a great 2nd hand book store, as well as other shops, there are also lots of cottages to rent. There is a cycle path where you can get to Scarborough, its an old railway line that's been converted, you can also cycle to robin hoods bay and beyond, however do not take your bikes to the bottom of robin hoods bay as you'll have to push them up as we did (not good!), there is a cycle hire shop on the way to whitby with direct access to the cycle path. The cycle path is up and down, we took our 2 eight year olds to robin hoods bay and they both struggled on the way back, on the way there its a steady slope down, which means its all up on the way back. All in all we really enjoyed the area, and would definitely return to whitby, however I don't think we'll go back to york house.
Booked this site as the other main ones we use were fully booked.
Upon arrival you check in and get a park map and pay £5 deposit for shower / toilet block key.
Got shown to our pitch which was very uneven and sloping back over however I have a old caravan and don't really care much for it and just even it up the best I can but could see the pitch (no19) being a problem for newer vans.
Now here's a few little niggly points,
The park/play area could do with a few more things in and there is nothing for say under 3s as its all climbing, even to get to the slide though there is 1 toddlers swing. Secondly the toilet blocks, the actual toilet cubicle is the smallest I have ever been in and the paper is in a holder behind you, it's most inconvenient, I think the toilets are self clean as there are a few mop and buckets left in there so every time I used the shower / toilet I give it a quick mop down.
Now here is the good points,
Staff are very very friendly and make you feel very welcome, everyone talks to you. The kronenberg 1664 lager on sale in the pub is very nice pint, they allow children into the pub which is really small but very homely and they even got some of there own kids to give my young one toys and sweets which was a great touch
The location is just 5mins drive into whitby with buses that stop just outside on the mainroad. The site has a strict no noise rule at night which was great and I never heard a peep all night so if your looking for a quiet place this will most certainly appeal,
If you have got kids under 10ish then just half hours drive away ( on the A64 york / scarbourgh road) is little hoppers a big indoor play area which only cost £4 for unlimited play they serve really nice meals there so well worth a visit.
The negatives I have pointed out on the site are very minor so don't let it put you off visiting this site. I definitely will be visiting again and I will go as far as saying as this will be the 1st place when I am visiting whitby that I will phone for spaces.
The campsite is tiered, we were on the bottom tier which has portaloos at the end, which could do with being kept a bit cleaner. The main toilet and shower block is rather small considering the size of the site, and in the morning rush you can be queueing quite a while.
The first day there it rained which brought out the midges and there were loads of them.
The pitch size is rather small compared to the other sites we have been to.
The local pub serves lovely food and is warm and friendly.
Pitch was the the smallest we have ever experienced (and we had booked and paid extra for a large pitch!) We could hear neighbours both sites breathing and we had to park our car elsewhere.
Showers ok, but could do with more sinks and/or washing cubicles.
Nice to have a bar on site and the children liked the play area, but the pitch size would stop us from returning.
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Common Questions
Is York House Hotel And Caravan Park child friendly? YES, it accepts children & has a playground View all facilities
Where is the nearest shop to York House Hotel And Caravan Park? There is a shop on site View all facilities
Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.
All reviews and comments are the personal opinion of the review author only , and as such do not represent the view of the UK Camp Site.co.uk.
The facilities shown on this website are a guide only, and you should check with the campsite direct before making any booking. The UKCampsite.co.uk will not be held responsible for any errors or omissions
Tent Pitches 
Caravan Pitches 
Motorhome Pitches 
Small Campervans 
Glamping Units 
No Statics for Hire 
Holiday Homes for Sale 
No Seasonal Pitches 
Electric Hookups 
Hardstanding Pitches 
No Fully Serviced Pitches 
Families Welcome 
Not Members Only 
No Rallies 
Not Naturist Site 
Dogs Welcome 
No Dogs Allowed 
Groups Welcome 
Motorbikers Welcome 
Toilet Facilities 
Hot Showers 
Washing Up 
No Bathroom 
Baby Changing Facilities 
Laundry On Site 
Drinking Water 
Disabled Friendly 
Chemical Disposal 
No Battery Charging 
Gas Exchange 
No Recycling Facilities 
No Kitchen Facilities 
No Freezer / Fridge 
Motorhome Point 
Wifi Access 
Shop On Site 
Bar On Site 
Restaurant or Cafe or Takeaway On Site 
Kids Playground 
No TV Room 
No Games Room 
No Evening Ents 
Fishing <5 miles 
No Wild Swimming 
No Indoor Pool 
No Outdoor Pool 
No Horse Riding 
Cycle Hire <1 mile 
Golf <5 miles 
No Tennis 
Beach <1 mile 
Watersports <5 miles 
Boat Launch / Mooring <5 miles 
Sea Views 
Not Working Farm 
No Campfires Allowed 
No Waterside Pitches 
Public Transport <1 mile
Offroad Dog Walk On Site or Direct Access 
Booked onto site, got charged mid season rates for what they advertise on their site as low season, £50 for 2 nights we paid it until we seen our pitch!
