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We usually camp, but got a good deal on a static van. I wish I had read the reviews before we booked.
This site is very poor for a haven.
The staff (except reception) all have poor attitudes and don't seem to care.
We started walking in the lakes last year and thought this would be an ideal base for that but it is too far from keswick for some of the better hills my sat nav said 1 hour it actually takes 2.
The new pool was supposed to be heated but was always cold, the entertainment was bad, beer overpriced, kids play park closed until our last night. The site was clean and the shop well stocked but those were about the best things would I go back - no, would I recommend it to you - no.
We stayed at this site for a week during Summer 2009. The staff were excellent with the children's activities. The shop is well stocked and the bars / restaurant is good.
Unfortunately, the actual camp site more resembles a refugee camp. The warden is good natured and proactive but is clearly not supported by his management.
Bins were overflowing and there was a vermin problem. The tents and caravans were too close and the site requires drainage. My family and I witnessed many fellow campers very frustrated and disappointed with the poor conditions.
Arrived about half hour early, you can only book in at 12 on the dot. Warden was filling toilet rolls up in the loo's, he also books you in and manages the site.
About 40 people waiting to get on by the time he got round to booking us in.
We got to our pitch but you couldn't tell where to pitch so we put the tent up the way we thought, nobody around to ask.
Pitches are level and ground is firm so easy to pitch.
We went out and when we got back we had 3 neighbours, all within about 3m of our tent. The nearest to ours had their guy ropes inside ours, the children pulled ours out twice, again nobody to complain to.
Toilet block looks old and decrepit, needs some good cleaning, never any toilet roll so make sure you take some.
Washing up area is attached to the toilet block, there was hot water constantly.
The noise at night was terrible, the site is supposed to have a 12pm curfew which is quite late anyway, but people always carried on drinking and shouting until the early hours. Again nobody was coming round checking so they did what they wanted.
New swimming pool is great and its free. The bowling was £2 and great, for the kids there are bikes, swimming, trampolening, amusements, and a big field for football and basketball.
Off site in the local village there are 2 pubs and a superb butchers, pork pie's are the best I've eaten in years.
Poor site for camping, won't ever go back, my best memory of the holiday was the great pork pie's from the local butcher
This site is tired, run down, the customer service leaves a lot to be desired, and the quality of the static vans are very poor (despite a 'prestige' rating, our van had a faulty boiler, we had no bed linen, wasn't labelled to find in the dark on arrival, had ripped/torn seats, filthy floors, damp bathroom due to leaking taps, mattress with springs coming through etc etc).
Positives were a well stocked shop, and new pool being built for this year (it needs it). Food on site very poor and expensive.
Overall the condition of the site is nice and clean (except for the building work).
The toilet blocks where clean whilst I was there (Mon-Fri week after Easter), only the shower area was slightly dirty. They do however need a little updating and more of them (morning time is busy).
The site facilities were what you would expect from Haven, plenty to keep the kids happy (at a cost for most things) and that’s the thing to remember. This is the type of camp site that caters for the masses who have families!
The pitches are mostly even but very disorganised. Every new person coming in spent some time trying to work out where their pitch was as the diagram did not resemble the actual setup.
My 2 young kids had lots of fun playing with other kids of similar age on the pitches next to us.
This was my first caravan outing as before this it was a trailer Tent and I found the people were friendly and helpful.
In essence if you have young kids, money to burn, and are not looking to a quiet location then this and most other Haven sites are perfect.
Yes I had read other peoples comments before booking but as it was Easter Weekend and we had left it until the last minute, we booked up as our friends and I could not get booked any where else and thought they may have made changes over the winter period.
On arriving we were giving our pitch number 88 right at the top of the area sandwiched in between tents, motorhomes and caravans so if we wanted off before we were due to leave there was no way, so we asked to be moved, our friend told the warden were we wanted to be so we could be together and he said yes, to be fair I think he was over stressed to care as everyone was complaining about their pitch position, once we set up it was not too bad as the ground condition was okay and stayed that way as the weather was fantastic, but you could tell it will be muddy if it rained to much.
The toilet blocks, far to small for the amount of people as it was fully booked, 4 showers in the ladies the water was hot every time I had a shower (once you worked out the hot water was on the cold side), the condition of them are out dated and the cleanliness steadily got worse as the weekend went on but improved a bit by Monday, 6 dish washing sinks, again hot water all the time.
The shop fully stocked never bought anything so can't comment on prices. They are building a new indoor swimming pool which we were told will be open in May (if their lucky) so hopefully they will use the space were the old very small one is to open up the entertainment rooms they have, as again they are far too small for the amount of people on site.
Within the entertainment complex there is a outdoor children's park which has 2 bits of equipment, outdoor swimming pool. The crazy golf course, bouncy castle and trampolines all have to be paid for.
A football and basket ball area is to the rear of this.
The general condition of the site was okay (apart from some building work which is going on).
Did the kids have a good time, yes, as there was plenty of things for them to do and lots of other kids for them to play with, would we go back, no. This was my 4th Haven site and clearly the worst out of the bunch, if they just re organize the touring pitch this site would be okay, but it would not put me off going to another one as the kids love them and you know exactly what to expect.
We booked this site against my better judgement and how right I have proved to be. The touring reception is a dirty old static caravan, the site was nothing but wet mud, only a 6amp hookup, the toilets are in dire need of re-furbishment broken locks, seats , peeling paint, dirty, and cold. Skip bins overflowing with rubbish. The boys said the pool was small and showers not great. The shop on site ok, but over priced on caravan goods, the toilet chemicals were £ 10 for a small bottle! All in all not great, obviously not interested in touring guests, should turn the field over to statics. Will not be going back or using another Haven site again, back to the small independants we trust.
My self and my husband stayed for week in a tent we was due to go to Egypt for 3 weeks but due to XL Airways going bust the day before we went, we had no other alternative but to camp for a break.
We stayed at the top end of the field pitch was good and hard standing.
All the caravans was in the middle with the motor homes.
We arrived on Tuesday it was lovely and peaceful but on Friday morning its was like being at Glastonbury. All week it was just 2 tents on the field by Friday nights there was 40 with kids every where kicking foot balls at 7.10am with parents who didn't care and had no respect.
The shower and toilet block up until Friday wasn't too bad at all but come the weekend with the amount of people it was just nasty and smelled.
The site had bins over flowing with bin bags a digger came once to squash the smell and rubbish down into the bins then they got filled up and over flowing yet again with a worst smell. At night you should of seen the size of the rats around the bins.(dirty)
The entertainment is great for kids but very little for adults but kids there seemed to love it. At the two entertainment rooms make sure you take toilet roll as there is never any and the ladies smell like male urinals.
If you don't mind some where that's in need of a good clean its the place for you other wise its much nicer to camp just in a field with a porta loo without out the smell of haven.
Didn't review this site previously even though it has been over a year since our visit, but reading through comments I can see that nothing has changed.
On arrival was told to pitch wherever we wanted to and to let them know where. Driving on site revealed many very inconsiderate people who had pitched so badly that they were obviously trying to 'mark their area' (not Haven's fault but read on).
This could have been easily fixed by having pitches simply marked out. Have been on sites where they have used the same as around a football pitch. Very quick, very cheap but very effective.
Didn't think that this would cause a problem until people started to randomly park, making getting on and off our 'pitch' very difficult (road rage starting to build!).
The toilet blocks were of the standard you would expect to find in a poor town centre on a saturday night. Bins usually overflowing. Staff not bothered.
The overall site was also disappointing. Small pool, small entertainment area (very dated in appearance). Food area of OK standard, nothing fantastic but not a surprise. The chip shop never opened due to technical difficulties. The outside pool never opened (was advertised as being open at that time of year).
I know other site owners do read peoples reviews as some of my previous comments had been mentioned by one of them. Just hope someone from Haven would read, as I believe that with a little money and time (not huge amounts, just fix a few basic issues) this site could be vastly improved.
Would I visit this site again? Not even for free. Shame really, because the surrounding area was fantastic and well worth visiting. Plan to do the lakes again next year, just won't be stopping here.
Haven - get your act together and treat tourers seriously. Many of the sister sites around the country have a very good standard, so why not all???
We had booked for 2 nights, it was a family celebration so we were all really excited and looking forward to it. My husband, myself and our daughter with our 4 month old granddaughter was in a motor home, and our eldest daughter her husband and two small children were in a tent. When we arrived we were shocked to see what I can only describe as a lake with grass underneath, we drove round twice trying to find a spot that wasn't 2 to 3 inches deep in water, the guy at reception told us the field had been bad for the past 4 weeks and said to go anywhere if we could find a spot that wasn't too bad, we parked up on the concrete, we were worried about getting stuck if we attempted to go on the grass. After half an hour my daughter decided to ask if she could hire a caravan for the two days, we had driven 3 hours not to mention the cost in petrol, but she was told there wasn't any available,the staff were really unhelpful and showed total lack of interest, as for customer service well it didn't exist! We had no alternative but to drive all the way home again. I fully understand the campsite are not responsible for the weather but a phone call from the site would of been nice to explain the field was water logged and given the option to cancel and save us time, expense and disappointment,
We have stayed at a lot of haven sites in caravans and so we decided to bring our tent this time. Basically they just pack you in and forget about you. Haven sites seem to attract rude families
We chose to pitch near the trees at the bottom end. As there wasn't a lot of space. The ground was rock hard and we bent most of our pegs.but we didn't have time to move as 3 other families arrived soon after and all the available space had gone.we left our car on the edge of the field so we could get in and out easily. We went off for the day and came back to find no space for our car as the other families had moved their car in our spot.
The toilet facilities were not that good, weren't very clean as other families allowed their kids to use them without supervision!
The showers were basic and not clean. I know at busy times a lot of people use them but they must only clean them once a day which isn't enough.
The problem with haven is that they employ too many young teenagers who don't know or care what they are doing. The night security is rubbish as we were next to a rude family who didn't care, I complained to the warden the next day but the family were going anyway.
The only good thing about lake land is that it is in the lake district.
I wouldn't camp at a haven site again, there are far better sites and this website is excellent for that.
The Bad : Well where to begin. The site was overcrowded The toilets were blocked ,overflowing and not cleaned or checked regularly enough to ensure they were usable.
The Ugly: the staff when you complained as they were neither interested ,able or competent enough to sort anything out.
We were there for 3 nights .
Bins were never emptied . At least half of the,few, showers and toilets were unusable. Then on 1 night they shut the facilities down completely , to do URGENT REMEDIAL work! Only to reopen the next morning in the same state as before.
We were lucky in some ways as we have an elsan toilet on board so my young daughter could use that, pity the poor tenters who did not have that luxury. Disposing of the waste was another matter altogether.
The area is lovely and it is such a shame a big concern like this has no pride in its campsite . Especially as they charge £39 per night with no recompense for the almost non-existant facilities.
We should have read the reviews before booking having just returned from a intended 4 night break, but only managed 3 nights at Lakeland.
We were not given a choice were to pitch our tent, and we were sited on a pitch which was basically wet mud. This was due to over use in our opinion.
Unfortunately the weather was not good, which caused water to pool around our tent and in quite a number of other places across the site. I cannot describe the smell in our tent by the 3rd day due to the water trapped under and around our tent.
The pitches are fairly close together, and we managed to get our car blocked in twice.
The electric also went off on our 3rd day, by this point we had had enough.
And now for the really bad part!
The toilet blocks were awful, the smell hit you as you walked in. In the ladies, 3 out of the 4 showers were broke, there was no toilet role for 2 days. The mens, well, the smell was incredible, there were dirty nappies left on the floor, 3 out of the 4 showers worked, but again these were filthy.
We never really used the club as we went out most days, but these looked pretty reasonable.
We ate in the bar one night, and witnessed 3 different families send their meals back, ours were ok, nothing special.
On our last morning, another camper went around the entire touring site gathering signatures from every tent and caravan for a petition to send to Haven's Head Office about the state of the touring facilities.
This was our first family camping trip and we chose Haven for the facilities that would keep our three small boys amused should the weather turn bad. We arrived at the reception caravan and received our pack and the warden told us to pitch anywhere, which seemed easy enough. We chose a spot near the reception area, close to the trees and not too far away from the central shower / toilet / washing block. The grass pitches were well used, but covered in grass and flat enough. It is peak time, so I appreciate that they will pack em in like sardines and this was the case, but we still had room around our tent to feel relaxed enough. The toilets / showers were warm, clean and very well maintained. They were regularly visited by staff members and were never left in a poor state. We had two glorious sunny days before the rain storms came in. Constant rain for 24hrs and there were patches of puddles starting to form, but we have a good tent and were dry and warm. One thing about Haven is that it does attract 'interesting' families and as the rain arrived so did the various noisy and obnoxious groups. The forecast was horrendous for the next couple of days, so we decided that combined with our new neighbours meant that we would pack it up whilst we still had grass and not mud to walk on and whilst we had all had a great time.
We did have a great time, and the facilities at Haven are really good for families. An indoor and outdoor pool, which are clean and well looked after with 2 lifeguards on duty all the time at each pool. The Showbar had entertainment on, which seemed popular, but was not our thing so we didnt bother. An indoor play area and pool bar were clean, new and a nice place to relax.
The supermarket/shop was very well stocked and priced and you could leave ice packs there to freeze all day.We took 6 packs and it cost 50p for the lot. Nice touch.
The only issue I would have is that you could end up next to 'the family from hell' which could spoil your break. But you could do what we did and jump in the car and have a drive around the Lakes to get away from them.
We love camping now, but I am not sure we would visit Lakeland again in Peak season, but would go back there in the winter no problem as you would have so much more space.
We visited Lakeland , myself, wife and 3 kids. The site warden showed us the pitches available to us, and I wasn't overly impressed. Firstly, the ground was in a terrible state with bald patches throughout the field due to overpitching of units. Rather than go home, I chose the best pitch of a bad bunch. It was flat, however when I tried to peg down, I found that it was virtually impossible to peg in using any of the variety of pegs that I carry. A powerdrill could not have made a hole deep enough. I learned later, that the EHU field is actually an old airfield that has been grassed over, so the earth is only a couple of inches deep at parts. We were unfortunately at one of these parts of the field. My other gripe is that the units were far too close together. We were around 6 feet from the next tent. I didn't feel comfortable with this at all. Fortunately we had very nice neighbours, who were first time campers. The families on either side of us were also not impressed with the field either. The washing and toilet facilities were absolutely disgusting. Soap scum, mould and the rancid smell of Urine as soon as you walked into them hit you like a hammer. There was no sign of cleaners the whole time we were there. The ladies had no toilet roll in them either. Talking of the toilets, earlier in the week before we arrived a lady was knocked unconscious by thugs in the toilets late at night - Another thing that I was not comfortable with either. The elsan disposal point door seemed to be open 24 hours a day, and there was raw sewage scattered around the entrance. Very poor indeed. Late on around 12:30 am the noise started from a tent across the road from ours. I went out and asked them to be quiet, they ignored me. Another 3 people done the same and eventually they shut up. When this was reported to security the next day, they said there was nothing they could do about it unless we called them when it was happening. I insisted on them taking action, which they did and warned the family they would be ejected if any more noise was reported. It seemed to do the trick. As for the entertainment. Absolutely every form of entertainment within the site is surrounded by arcade or gambling machines. Or some other form of temptation to spend money - Even the swimming pool cant be accessed without walking through an amusement arcade - A nightmare for parents - heaven for the kids. The evening entertainment was good, but again, not really viable unless your willing to spend a fortune on drinks and whatever else the kids get tempted with. The entertainment venue even has a toy shop in it! You cannot escape!
A couple of things that were good value. The supermarket wasn't too bad price wise, however again it was full of toys. I would say that about 2/3 toys and the rest was foodstuffs etc. But it was well stocked and handy. The other thing that was good value was the pitch and putt, it was only £3.50 for 9 holes and the kids had great fun. The pool was good, however with only 3 changing rooms it wasn't really great having to wait to get changed especially with a 2 year old shivering.
Would I visit here again - No Chance. It may have been cheap to stay here, but once here it was very expensive. This place may be ideal for some, but I felt that it was no more than a big shopping centre with entertainment thrown in to fill the voids. As a campsite it was not worthy to be called that. I actually was told that there will not be a touring area next year by one of the staff - whether that is true or not I dont know, but it would not be the worst thing to happen to the park.
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Common Questions
Is Lakeland Leisure Park (Haven Holidays) child friendly? YES, it accepts children View all facilities
Does Lakeland Leisure Park (Haven Holidays) have a swimming pool? YES, there is a pool on site View all facilities
Where is the nearest shop to Lakeland Leisure Park (Haven Holidays)? There is a shop on site View all facilities
Is Lakeland Leisure Park (Haven Holidays) dog friendly? YES View all facilities
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
All reviews and comments are the personal opinion of the review author only , and as such do not represent the view of the UK Camp Site.co.uk.
The facilities shown on this website are a guide only, and you should check with the campsite direct before making any booking. The UKCampsite.co.uk will not be held responsible for any errors or omissions
Tent Pitches 
Caravan Pitches 
Motorhome Pitches 
Small Campervans 
No Glamping Units 
Holiday Homes for Hire 
No Statics for Sale 
No Seasonal Pitches 
Electric Hookups 
No Hardstandings 
No Fully Serviced Pitches 
Families Welcome 
Not Members Only 
No Rallies 
Not Naturist Site 
Dogs Welcome 
No Dogs Allowed 
Groups Welcome 
Toilet Facilities 
Hot Showers 
Washing Up 
No Bathroom 
No Baby Changing 
Laundry On Site 
Drinking Water 
Disabled Friendly 
No Chemical Disposal 
No Battery Charging 
No Gas Exchange 
No Recycling Facilities 
No Kitchen Facilities 
No Freezer / Fridge 
No Motorhome Point 
No Wifi Access 
Shop On Site 
Bar On Site 
Restaurant or Cafe or Takeaway On Site 
No Playground 
No TV Room 
No Games Room 
No Evening Ents 
No Fishing 
No Wild Swimming 
Indoor Pool On Site 
Outdoor Pool On Site 
No Horse Riding 
No Cycle Hire 
Golf On Site 
No Tennis 
Beach On Site 
No Watersports 
No Boat Launch 
Sea Views 
Not Working Farm 
No Campfires Allowed 
Coastside Pitches 
Public Transport 
No Dog Walk 
We usually camp, but got a good deal on a static van. I wish I had read the reviews before we booked.
