Reviews of Exe Valley Caravan Site

Management response: We are sorry you did not enjoy your visit, and quoted a number of facts which are not correct.

The price for your pitch, including electric hook-up, a large tent, TV socket and cable, one dog, and wifi, for 7 nights in high season should have been £189. This is an average of £27.00 per night (not £32.00) and you will find very few other 5 star campsites that charge less.

The lawnmower takes about three minutes to cut one pitch, and we cut the pitches after they have been used – about 6 grass pitches per day. There is an ’hours of use’ log on the machine which confirms this. No doubt when you arrived you appreciated being able to have a pitch on which the grass had been cut. Did you look at the state of the grass when you left after your 7 nights? It would have been yellow and long around the edges: quite unacceptable for the next arrival.

We also dislike having too many signs, but our Covid pandemic precautions dictate otherwise. We make no apology for retaining many covid precautions on the campsite, and the vast majority of our guests agree. We have limited our facilities to 5 showers, 5 toilets and 2 urinals (not 2 showers and 2 toilets), whilst most of our guests have caravans or motorhomes with the option of using their own facilities.

For a campsite of our size we cannot have a shop that resembles a departmental store and the Exmoor National Park Authority would not allow it. As you say it has ‘just stuff you’d expect from a campsite shop’. Our aim is to be able to supply local food, alcohol , and camping accessories that are most in demand, and all at sensible prices.